4 Replies Latest reply: Nov 22, 2014 3:09 PM by R_Kelly RSS

    Download Elements 11 32 bit version on 64 bit laptop

    Meado Community Member

      I am trying to download a previously bought online version of Elements on my laptop. When I try to run the version it will now work as it is a 32 bit version and I have a 64 bit version. The prompt was to download the Premier version which is a 64 bit, this i did but it would not accept the serial number as it is not for this version. Have asked online help but they have said they do not support older versions of this product. Any ideas?