1 Reply Latest reply: Nov 22, 2014 12:06 PM by Jacob Bugge RSS

    Even after Java install, Illustrator CS6 still crashing at launch. here is the error message in full:

    Monster13

      I'm on a mac pro using yosemite.

       

      Just the head or the error message rather:

       

      Process:               Adobe Illustrator [589]

      Path:                  /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator

      Identifier:            com.adobe.illustrator

      Version:               682 (16.0.0)

      Code Type:             X86-64 (Native)

      Parent Process:        ??? [1]

      Responsible:           Adobe Illustrator [589]

      User ID:               501

       

       

      Date/Time:             2014-11-22 11:29:24.043 -0800

      OS Version:            Mac OS X 10.10.1 (14B25)

      Report Version:        11

      Anonymous UUID:        A079A61A-385C-D937-9937-18942CCBCD56

       

       

      Sleep/Wake UUID:       56B651A4-209C-43CC-8727-E53CB6A3AF65

       

       

      Time Awake Since Boot: 1000 seconds

      Time Since Wake:       710 seconds

       

       

      Crashed Thread:        0  Dispatch queue: com.apple.main-thread

       

       

      Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

      Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000213e868ff

       

       

      VM Regions Near 0x213e868ff:

          MALLOC_LARGE           0000000137000000-000000013d070000 [ 96.4M] rw-/rwx SM=PRV 

      -->

          __TEXT                 0000123400000000-00001234004f8000 [ 5088K] r-x/rwx SM=COW  /System/Library/Extensions/AppleIntelHD5000GraphicsGLDriver.bundle/Contents/MacOS/AppleIn telHD5000GraphicsGLDriver