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1. Re: Can't update Camera RAW 6.7.1 on Mac for CS 5
station_two Nov 20, 2014 2:44 PM (in response to abide in him).
First thing, you need to go update your Photoshop ASAP.
You are on version 12.0, and you need to be on 12.1. The Adobe auto updater for CS5 and lower version was/is so unreliable as to deserve to be called utterly useless. You'll need to look for the update on the adobe site, download it and install it manually following the instructions on the download page.
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2. Re: Can't update Camera RAW 6.7.1 on Mac for CS 5
station_two Nov 20, 2014 2:46 PM (in response to abide in him)Here, found the ACR 6.7 download for you:
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Camera Raw 6.7 Update
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3. Re: Can't update Camera RAW 6.7.1 on Mac for CS 5
abide in him Nov 22, 2014 4:35 PM (in response to station_two)This is helpful, however, I have an issue with Application Manager. So I'm unable to update any of my Adobe products.
Adobe update tells me to re-install Application Manager.
Once I try to install Application Manager I get this message in the Adobe Installer window:
"We've encountered the following issues
Installer failed to initialize. Please download Adobe Support Advisor to detect the problem.
The window for Adobe Support Advisor opens and there's a message that Adobe Support Advisor has been discontinued.
So, I'm beginning to think I have no options except to pay Adobe for a new version of PS...?
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4. Re: Can't update Camera RAW 6.7.1 on Mac for CS 5
station_two Nov 22, 2014 9:28 PM (in response to abide in him)As I indicated, there are (or used to be) instructions on the download for manually applying the new ACR plug-in after you download it. A manual installation bypasses the "Download Manager", so the latter becomes utterly irrelevant.
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5. Re: Can't update Camera RAW 6.7.1 on Mac for CS 5
ssprengel Nov 22, 2014 9:46 PM (in response to abide in him)Another suggestion would be to look in the log files – the Adobe Support Advisor rarely found anything is probably why it’s been discontinued:
http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
An alternative would be to uninstall everything, run the CC/CS Cleaner, and attempt to re-install:
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
If you need links to reinstall from they are here:
http://www.adobe.com/downloads/other-downloads.html
Or here:
http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
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6. Re: Can't update Camera RAW 6.7.1 on Mac for CS 5
abide in him Nov 23, 2014 7:42 AM (in response to ssprengel)Thank you so much! Not sure which of these steps proved to be the missing link, as it felt like I had done all of this before, but I now have the updated version of Camera Raw. And Application Manager is working again. Hope this gets me back up and running.

