2 Replies Latest reply: Nov 23, 2014 7:03 AM by ppphotos RSS

    LR 5.7 update

    ppphotos Community Member

      Hi,

      I'm trying to upgrade my lightroom but the instalation fails.

      At somme  point instaler says it can access adobe_lightroom.msi "unavailable network ressource".

       

      I tryied to re-instal LR 5.6 and had the same message

       

      My interpretation is :

      - I cleaned my temporary files so I deleted the

      "C:\Users\???\AppData\Local\Temp\{52DA455B-8D94-4396-88C4-...}" directory wich contained the Adobe_Lightroom_x64.msi file.

      I asume that it is only used by the installer to uninstal my previous LR version.

       

      So my question is :

      could I safely unistall manualy my older LR version and then relaunch the 5.7 installer ?

       

      Thanks for any help