2 Replies Latest reply: Nov 23, 2014 12:43 AM by hans-g. RSS

    How to reinstall?

    heyhelp!

      Hello,

       

       

      I just signed and registered for the Cloud Creative and began downloading programs.  

       

       

      After I installed dreamweaver CC it wouldn't open when I tried to open it - and it showed a balloon that said I might need to reinstall it.  (The other programs I downloaded are working).

       

       

      So I tried clicking it, but it said 'update complete' but still wasn't opening.  So I trashed the dreamweaver CC file and thinking I could reinstall it, but now the file still says 'update complete' and I can't even start the installation.

       

       

      What should I do?  (I've already downloaded Acrobat, Illustrator, Indesign and Illustrator and they work okay).

      thanks!