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1. Re: My Creative Cloud does not work anymore. When I try to reinstall it I receive the message "AAM cannot initialise". I have tried all the instructions but it still does not work. Robert
sam.am Nov 23, 2014 6:36 AM (in response to robert mulder)Could please mention the Operating System?
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3. Re: My Creative Cloud does not work anymore. When I try to reinstall it I receive the message "AAM cannot initialise". I have tried all the instructions but it still does not work. Robert
sam.am Nov 23, 2014 6:45 AM (in response to robert mulder)Try perform below steps.
Open task manager by pressing Ctrl + Shift + Esc keys. Click on more details if the option available.
Then end all Adobe related processes, including Creative Cloud and Coresync ( if running )
Then hold windows key on your keyboard and Press R key.
It will open Run window
In Run window, type Appdata and click on Ok
Open Local > Adobe folders
Delete AAMUpdater and OOBE folders
Then navigate to C:\Program Files (x86)\Common Files\Adobe
Delete Adobe Application Manager and OOBE folders
Go back to Program Files (x86) and Open Adobe folder
Try deleting Adobe Creative Cloud folder, if it is not allowing rename it to Adobe Creative Cloudold
Download and install Creative Cloud App from below link
https://creative.adobe.com/products/download/creative-cloud
Then check
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4. Re: My Creative Cloud does not work anymore. When I try to reinstall it I receive the message "AAM cannot initialise". I have tried all the instructions but it still does not work. Robert
robert mulder Nov 23, 2014 7:15 AM (in response to sam.am)Tahnk you sam.am
I have followed your instructions but run into two problems"
* I cannot delete the OOBE folders and the Creative Cloud folders because "' they are in an opened folder (map)"(Sorry I have to translate from Dutch), but I cannot find any opened folders.
Also after changing the names it does not work.
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5. Re: My Creative Cloud does not work anymore. When I try to reinstall it I receive the message "AAM cannot initialise". I have tried all the instructions but it still does not work. Robert
robert mulder Nov 23, 2014 7:19 AM (in response to robert mulder)My Photoshop is not working anymore......
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6. Re: My Creative Cloud does not work anymore. When I try to reinstall it I receive the message "AAM cannot initialise". I have tried all the instructions but it still does not work. Robert
robert mulder Nov 23, 2014 7:37 AM (in response to sam.am)Dear sam.am
Nevertheless I was able to install AAM this time and CC is working again. At the moment I am installing Photoshop and Bridge again.
Thank you very much for your quick and usefull help !
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7. Re: My Creative Cloud does not work anymore. When I try to reinstall it I receive the message "AAM cannot initialise". I have tried all the instructions but it still does not work. Robert
sam.am Nov 23, 2014 7:49 AM (in response to robert mulder)Good to hear that. Changing the name and deleting the folder will do same result

