1 Reply Latest reply: Nov 23, 2014 12:43 PM by Sara.Forsberg RSS

    I can't print my PDF files

    sail8

      can't print pdf file

        • 1. Re: sail8
          Sara.Forsberg Employee Hosts

          Hi sail8,

           

          I'm sorry that you're having trouble printing your PDF file. Is the problem specific to one PDF, or are you unable to print any PDF files?

           

          We'll need a bit more information to help you solve this issue, so please let us know the following:

          • What you're printing from (Adobe Acrobat, Reader, a browser).
          • What operating system you have (Mac OS or Windows, and version).
          • If you're printing directly to the printer, or over a network.
          • Whether you get an error when you try to print, and what that error is if you do.

           

          I look forward to hearing back from you.

           

          Best,

          Sara