4 Replies Latest reply: Nov 24, 2014 11:12 AM by geoffwheeler RSS

    elements 10 will not import .xmp files from backup

    geoffwheeler Community Member

      I am restoring my catalogue of 25000 pictures after replacing my hard drive. 20000 successful - 5000 will not import - mostly .xmp files. They all worked OK before I lost my hard drive and had to restore.

      Any suggestions?

        • 1. Re: elements 10 will not import .xmp files from backup
          MichelBParis Community Member

          If you did back up from the organizer, the xmp files were backed up and restored. I assume you did use another method?

          • 2. Re: elements 10 will not import .xmp files from backup
            geoffwheeler Community Member

            The backup and restore were both done using the organiser. The icon appears in the organiser but no picture. Reconnect identifies 6460 missing files - i think they are all .xmp files. When I try to import one single file, elements says unrecognised file type.

            • 3. Re: elements 10 will not import .xmp files from backup
              MichelBParis Community Member

              geoffwheeler a écrit:

               

              The backup and restore were both done using the organiser. The icon appears in the organiser but no picture.

              Ok.

              If the icon appears in the organizer, what happens if you right click and choose 'update thumbnail'? Those thumbnails are not shown as missing with the '?' icon ?

              It's normal that the thumbnails are not rebuilt immediately after a restore, it takes time to rebuild the cache.

               

              When you run 'Reconnect', the file name with its extension is shown in the list of missing files. You'll never see an xmp file there.

               

              Have a look at the contents of the backup folder. You can sort by extension in the explorer; you should see that you have got your xmp files.

               

              If you get a message about missing files, it is always about image files, not xmp sidecar files.

              • 4. Re: elements 10 will not import .xmp files from backup
                geoffwheeler Community Member

                Thanks for your help Michel.

                 

                It has been a long day. I tried your suggestion - right click and update thumbnail on individual pictures. Eventually Elements started to find the files. After many many reconnect attempts I have reduced the number of missing files from 6460 to 175!

                 

                So a very good result. I think the problem stems from faulty tracks on my backup hard drive.

                But thanks to you I am nearly there.

                 

                Regards

                 

                Geoff Wheeler

                 

                Sent from my iPad