3 Replies Latest reply: Nov 24, 2014 9:34 AM by gener7 RSS

    Why do I have to File>Save twice before the Save menu is grayed out?

    onyonet Community Member
      1. Open a file into Photoshop CC
      2. Add a Levels layer
      3. Click File>Save

      The Save menu is still available when you click File. Doing another File>Save make the Save menu become grayed out (like it should the first time).

       

      System info:

       

      Adobe Photoshop Version: 2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299  x64

      Operating System: Mac OS 10.10.1 (the problem has occurred since Mac OS 10.8.x)

       

      Thanks for any help.

       

      Daniel

        • 1. Re: Why do I have to File>Save twice before the Save menu is grayed out?
          gener7 Community Member

          I have OSX 10.10.1 and CC 2014.

           

          So I will open a PSD with an adjustment layer.

           

          I turn off and on the "eyeball" in the layers panel. It counts as a change.

           

          If you look at your document tab, you see a star at the end of the filename. It shows you made changes to  the file.

          Screen Shot 2014-11-23 at 11.22.04 AM.png

          File > Save would remove that star and File > Save does dim on my Macbook.

           

          If you are seeing it twice, the Preferences file may be corrupt. I suggest a reset.

           

          Macintosh - CMD-SHIFT-OPTION immediately after you double-click the PS icon.

           

          If that doesn't work uninstall/reinstall CC 2014 and updates'

           

          Let me know how it went and mark the answer correct only if this solved your problem.

           

          Gene

          • 2. Re: Why do I have to File>Save twice before the Save menu is grayed out?
            onyonet Community Member

            The reset didn't work. I'm not willing to reinstall PS unless I have perfect instructions how not to lose all my settings and actions. I can live with the way it is more than I can live without those things.

             

            Daniel

            • 3. Re: Why do I have to File>Save twice before the Save menu is grayed out?
              gener7 Community Member

              If you mean Custom Presets and Actions, it should not touch them, but you might gather those into a backup folder.

               

              One trick I use is to keep a Presets folder with all my custom stuff in the Documents folder. It helps when I change Photoshop versions.

              I can simply point to the Documents/Preset folder instead of moving them to the new install's Presets folder.

               

              So don't consider an uninstall until you have backed up to your satisfaction. Custom keyboard and dialog settings also have to be considered.

               

              If repeating the Save command is a minor irritation, it's best to leave it alone for now. A patch might come along and take care of it.

               

              I also strongly advise setting up Time Machine. A 256 layer file you are working on gets corrupted, you go into TM and pull out an hour old copy instead of starting over.

               

              Gene