1 Reply Latest reply: Nov 23, 2014 9:56 AM by kglad RSS

    Getting this error when updating from Lghtroom 5.6 to 5.7 - anyone else?

    kevindiggens Community Member

      Exit Code: 7

      Please see specific errors below for troubleshooting. For example,  ERROR:

       

       

      -------------------------------------- Summary --------------------------------------

       

      - 0 fatal error(s), 3 error(s)

       

       

       

      ----------- Payload: Adobe Photoshop Lightroom 5 5.7.0.0 Adobe_Lightroom_x64.msi_5.7 -----------

       

      ERROR: Error 1714.The older version of Adobe Photoshop Lightroom 5.7 64-bit cannot be removed.  Contact your technical support group. 

       

      ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.

      MSI Error message: Error 1714.The older version of Adobe Photoshop Lightroom 5.7 64-bit cannot be removed.  Contact your technical support group. 

       

      ERROR: Third party payload installer Adobe_Lightroom_x64.msi failed with exit code: 1603

       

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