1 Reply Latest reply: Nov 23, 2014 12:10 PM by Ned Murphy RSS

    Lost CS6 Serial

    Norx2014

      I've started work at a printing company, and the iMac I got given to use had CS3, CS5, CS5.5 & CS6 on it.

      I decided to remove all the older versions, but when I ran the Acrobat 9 removal tool, it removed both 9 and X for some reason.

      The company has relocated and finding the discs, and which ones relate to which mac is proving a problem.

      I've managed to find one Adobe account, and reset the password, but it only has a CS3 registered to it.

      I downloaded the Acrobat X installer from Adobe, but when it opens it launches the Serial number window, so the software removal must have removed all the prefs and old serial info too.

      I have managed to get the Serial number of CS6 InDesign, but without the last 4 digits, so my question is, how do I get the full serial number or who do I contact at Adobe to see about getting it?

      I would think this is stored somewhere on the Mac, but not sure where or who to access it.