1 Reply Latest reply: Nov 23, 2014 1:56 PM by kglad RSS

    Originally purchased the downloadable version of adobe PS elements 12. My computer crashed and they sent me the cd version for a macbook. I cannot find the serial number in the packaging.

    Kelsey174 Community Member

      Hello, I purchased PS elements 12 for a windows pc. This pc died and I had to buy a new computer, I got a Macbook air, and since I had just downloaded PS elements 12 adobe was nice enough to send me the cd version for a mac in the mail. I did not have a cd drive at the time so I've taken a few months to get around to installing it. I am attempting to now but I cannot locate the serial numbers. Also I purchased the original and the second set through the official adobe website, not through a different retailer.

       

      Thanks for the help!