0 Replies Latest reply: Nov 23, 2014 2:22 PM by KimTer RSS

    Cannot download assets from creative cloud market....?

    KimTer

      Hi, I like Adobe Creative Cloud very much, just started using it beginning of this month!

       

      I do have a question. In my Student and Teachers license of Adobe CC, I do not have access to downloading from the Creative Cloud Market. That options keeps telling me that only a full license premium gives access, so I need to upgrade.

       

      I’ve been on the forums, had chats with customer service and talked also on the telephone about this. I was told that a student license doesn’t have those options because I pay a reduced price. I visited a lot of webpages with info about Adobe CC and read a lot :-). I cannot find anywhere that students and teachers cannot access those options. Only with the Photographer’s Bundle and the Free Adobe CC there are restrictions as I understand. The Student and Teachers version is promoted (as in article in link below) as having the same tools and services as the full premium license.

       

      But Adobe CC Market downloads remain not accessible to me unless I upgrade to another ‘plan’ – and I remain in the dark about the rule here. Is it incorporated as said in the article below or is it not? Can you please help me with my question?

       

      Kind regards, Kim Terbrack.

      Article link: Adobe Black Friday / Cyber Monday 2014 Offers, Deals & Specials | ProDesignTools