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1. Re: I have the latest Adobe Reader installed but the document says I need to install the latest version.
try67 Nov 23, 2014 2:25 PM (in response to fmbles)Make sure you're opening the file in Reader and not in some other application (like Preview or a browser plugin). If the issue persists, report it to the document's authors. Also, if you share a link to it we could test it out for ourselves...
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2. Re: I have the latest Adobe Reader installed but the document says I need to install the latest version.
fmbles Nov 23, 2014 2:31 PM (in response to try67)Thank you for your response! It seems like my only option is to open the document in a new browser window. I'm don't see any options of opening it in any application in particular, but it's confusing that if it wants me to open int in a new browser window it's telling me I need this application to view it. The document is part of an application for a work visa so I can't share the link itself.
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3. Re: I have the latest Adobe Reader installed but the document says I need to install the latest version.
try67 Nov 23, 2014 2:33 PM (in response to fmbles)If there's a link to the file then you should be able to right-click it and save it locally.
What browser are you using?
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4. Re: I have the latest Adobe Reader installed but the document says I need to install the latest version.
fmbles Nov 23, 2014 2:43 PM (in response to try67)I'm using Chrome. It let's me 'save link as' but doesn't give me an option to save it as a certain file type. When I open the saved version I get the same message about needing to upgrade Adobe Reader. I'm confused because now it seems like it's not even using Adobe Reader or wanting to use anything but Chrome.
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5. Re: I have the latest Adobe Reader installed but the document says I need to install the latest version.
try67 Nov 23, 2014 3:00 PM (in response to fmbles)After you save the file, open Reader manually and then use File - Open to
open it directly in the application.
Here are instructions on how to set up the Adobe plugin in various
browsers, including Chrome:
http://helpx.adobe.com/acrobat/using/display-pdf-browser-acrobat-xi.html
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6. Re: I have the latest Adobe Reader installed but the document says I need to install the latest version.
fmbles Nov 23, 2014 3:08 PM (in response to try67)Ah, it worked when I opened the file in Reader after downloading it from the website. Thank you so much!!


