9 Replies Latest reply: Dec 1, 2014 10:56 AM by fargois RSS

    Lightroom 5.7 update not working

    fargois Community Member

      I am able to DL 5.7 but my Norton tells me that the signature file is not there or not valid.  DL the files half a dozen times with the same results.  Tried to manually run the install file as an administrator, but it fails to install

      with the following error msg:  A problem occurred while extracting some files. Check available space on your computer and the write privileges on the destination folder.  Anyone else having this issue?

      I've been able to do all of my previous updates (LR4 & LR5) and this is the first time I'm having a problem.  Thanks for your help  fargois@Comcast.net

      Tony