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1. Re: p.s. cs-6
John Waller Nov 23, 2014 1:29 PM (in response to yang3877)CR2 files from which Canon camera?
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2. Re: p.s. cs-6
yang3877 Nov 23, 2014 2:06 PM (in response to John Waller)My camera is canon 5d. Mark3
Sent from my T-Mobile 4G LTE Device
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3. Re: p.s. cs-6
yang3877 Nov 23, 2014 3:09 PM (in response to John Waller)Canon 5d. Mark3
Sent from my T-Mobile 4G LTE Device
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4. Re: p.s. cs-6
JimHess Nov 23, 2014 4:17 PM (in response to yang3877)That camera should be supported in just about any version of Camera Raw that works with CS6. What version of Camera Raw do you have installed? To find out go to Help->about plug-ins->Camera Raw (in Photoshop). Another question, why can you not update?
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5. Re: p.s. cs-6
yang3877 Nov 23, 2014 5:33 PM (in response to JimHess)I have updated it lot's of time.
But it was failed....
Sent from my T-Mobile 4G LTE Device
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6. Re: p.s. cs-6
John Waller Nov 23, 2014 6:15 PM (in response to yang3877)But it was failed....
What does that mean?
Any error message? Error code?
What exactly happens when you try?
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8. Re: p.s. cs-6
yang3877 Nov 24, 2014 8:35 AM (in response to John Waller)i did reinstall cs-6 and updated in ps-6 few times..
still my computer cs-6 bridge doesn't read cr-2(raw). my camera is canon
5d, mark-3. i bought computer lenova i7, 16ga, 1 month ago..
please help me to solve this matter...
On Sun, Nov 23, 2014 at 6:15 PM, John Waller <forums_noreply@adobe.com>
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9. Re: p.s. cs-6
JimHess Nov 24, 2014 10:44 AM (in response to yang3877)We want to help you solve this matter. But you haven't given us the information requested.
What version of Camera Raw do you have installed?
Are you receiving any error messages or error codes when you try to open raw files?
Is this something that just started happening? Have you been able to open raw files in the past?
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10. Re: p.s. cs-6
Yammer Nov 24, 2014 10:46 AM (in response to yang3877)yang3877 wrote:
i did reinstall cs-6 and updated in ps-6 few times..
still my computer cs-6 bridge doesn't read cr-2(raw). my camera is canon
5d, mark-3. i bought computer lenova i7, 16ga, 1 month ago..
please help me to solve this matter...
On Sun, Nov 23, 2014 at 6:15 PM, John Waller <forums_noreply@adobe.com>
The only version of ACR for CS6 not to support the 5D mk.III is ACR 7.0, which it comes with. ACR 7.1 onwards supports the camera.
CS6 is still current, so the latest ACR (8.7) with work with it. You can download the updater here:
http://helpx.adobe.com/x-productkb/multi/camera-raw-plug-in-installer.html[Note that it only works with Windows 7 or later.]



