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1. Re: download error when updating apps
Mylenium Nov 23, 2014 1:00 AM (in response to ahnawake77)Without proper system information and other details nobody can tell you anything.
Mylenium
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2. Re: download error when updating apps
ahnawake Nov 23, 2014 1:22 PM (in response to Mylenium)I'm sorry. I don't know what you are needing then... Can you tell me?
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3. Re: download error when updating apps
Sheena Kaul Nov 23, 2014 9:46 PM (in response to ahnawake)Hi ahnawake,
Please refer to threads below where this issue has been addressed:
MAC: Creative Cloud "Download Error" message
Creative Cloud - Download error - stubborn error
WIN: Follow the steps below:
1. Close Creative Cloud Application (up right corner, click on the cog menu and then "Quit Creative Cloud").
2. Please navigate to C:Program files(X86)/Common files/Adobe folder.
3. Rename the OOBE folder to OOBE.old
4. Rename AAMupdaterInventory to AAMupdaterInventory.old
5. Type appdata in the start menu search
- What I had to do was go to C: > "MyUserName" > Appdata > local > adobe
6. Rename the OOBE folder to OOBE.old
7. Rename AAMupdater to AAMupdater.old
8. Launch Creative Cloud Desktop
9. Introduce CC credentials
10. Select install/update applications
Hope this helps!
Regards,
Sheena
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4. Re: download error when updating apps
ahnawake Nov 24, 2014 9:37 AM (in response to Sheena Kaul)Thank you so much Sheena!!!! It's all better now.




