This content has been marked as final.
Show 3 replies
-
1. Re: PP CS6 won't install - lost Encore
Stan Jones Nov 21, 2014 5:11 PM (in response to gtubbesing)You don't ever say that you used the cleaner as part of your uninstalls. Do you get uninstall options for any of the programs you tried to install unsuccessfully. If so, uninstall. Run the cleaner and restart at least twice. Sign out of your creative cloud account.
Now see if you have the option to install PR CS6 and give it a try.
-
2. Re: PP CS6 won't install - lost Encore
gtubbesing Nov 24, 2014 4:30 PM (in response to Stan Jones)Problem actually was in the Adobe Help module. I deleted the Adobe Help folder on my machine and the install went perfectly.
-
3. Re: PP CS6 won't install - lost Encore
Stan Jones Nov 24, 2014 10:48 PM (in response to gtubbesing)Thanks for reporting.


