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1. Re: Please cancel my subscription
vijay shankar barde Nov 15, 2014 2:14 AM (in response to jacknkell)thank my plese my adobe reder subscription cancel
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2. Re: Please cancel my subscription
jacknkell Nov 15, 2014 10:30 AM (in response to vijay shankar barde)I am not sure what you said?
Will you be able to cancel my subscription and refund my credit card?
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3. Re: Please cancel my subscription
Sara.Forsberg Nov 15, 2014 5:29 PM (in response to jacknkell)Hi jacknkell,
I can take care of that for you! I've canceled your subscription and set the refund motion in process. I'm sorry that the subscription didn't work out for you.
Please let us know if there's anything else we can do for you.
Best,
Sara -
4. Re: Please cancel my subscription
jacknkell Nov 25, 2014 3:06 PM (in response to Sara.Forsberg)The refund is still not showing in my bank account.
Please advise what the status is and when I can expect this issue to be
resolved and refunded?
Thank you
Kelly
On Sat, Nov 15, 2014 at 5:30 PM, Sara.Forsberg <forums_noreply@adobe.com>
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5. Re: Please cancel my subscription
Sara.Forsberg Nov 25, 2014 3:54 PM (in response to jacknkell)Hi Kelly,
I'm so sorry. It looks as though your refund got held up, and I'm not sure why. Would you please Contact Customer Care so that an agent can help get that pushed through? You'll find both phone and chat options when you click the blue Still Need Help? button at the bottom of the page.
Best,
Sara


