38 Replies Latest reply: Dec 6, 2014 8:20 AM by not_an_adobe_person RSS

    Photoshop CC crashes after startup due to application error in PlugPlugOwl.dll?

    UIASCBIAHSBC Community Member


      Photoshop CC constantly crashes after startup

      according to event viewer due to application error in PlugPlugOwl.dll,

      I can't seem to find any information on the net about this problem, my ATI driver software is up to date and Lightroom and bridge work fine....

      I've used the CC cleaner to uninstall and then reinstalled Photoshop CC.

      Below is the log generated by Windows 7

      I obviously can't remove PlugplugOwl or photoshop attempt to startup, has anybody had this problem?



      System
        - Provider
         [ Name]  Application Error

        - EventID 1000
         [ Qualifiers]  0

         Level 2

         Task 100

         Keywords 0x80000000000000

        - TimeCreated
         [ SystemTime]  2014-10-08T18:44:32.000000000Z

         EventRecordID 23394

         Channel Application

         Computer WK05.luijendijk.local

         Security

      - EventData
         Photoshop.exe
         15.2.0.236
         542531ba
         PlugPlugOwl.dll
         5.2.0.46
         5418cc00
         c0000005
         00000000001752c3
         cc0
         01cfe327d59175c2
         C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
         C:\Program Files\Adobe\Adobe Photoshop CC 2014\PlugPlugOwl.dll
         244d60fe-4f1b-11e4-81b5-001e0b2c6ce0