• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

RH7 HTML and IE11/TOC and search not appearing, apply RH10 fix?

New Here ,
Dec 01, 2014 Dec 01, 2014

Copy link to clipboard

Copied

Hi, thanks for taking my question. In IE11, in online help created using RH7 HTML, the TOC and Search don't appear, an issue that I know has appeared on the forum before. From a search on this forum, I see that a fix applies to RH10. (Sorry, I downloaded the files, but now can't find the post with the fix. Zip is IE11Fix_RH10.zip.)  Will that fix work backwards to RH 7? Or is RH 7 completely incompatible with IIE11?

Apologies if this has been answered.

Views

228

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Dec 01, 2014 Dec 01, 2014

RH7 – pretty sure you’re completely out of luck.

Votes

Translate

Translate
Community Expert ,
Dec 01, 2014 Dec 01, 2014

Copy link to clipboard

Copied

RH7 – pretty sure you’re completely out of luck.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Dec 01, 2014 Dec 01, 2014

Copy link to clipboard

Copied

That fix is not backwards compatible. I'm afraid that IE 11 is not supported for RH7. I have backported a solution to RH9, but RH7 is just too old with too many issues to even try a fix.

The best solution would be to upgrade.

Kind regards,

Willam

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 03, 2014 Dec 03, 2014

Copy link to clipboard

Copied

LATEST

Thanks. An upgrade isn't possible. In brief, RH 7 is on life support until we can move to a new CMS. Think good thoughts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 03, 2014 Dec 03, 2014

Copy link to clipboard

Copied

Thanks. I was hoping for a miracle!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
RoboHelp Documentation
Download Adobe RoboHelp