-
80. Re: "Error compiling movie. Unknown Error." OR program crash when rendering
ryanlintott Aug 7, 2014 6:53 AM (in response to charlyc)Hi Charly,
Changing the "format" would work as the problem is only when saving quicktime files. This is a quicktime-specific problem only though and if you need a quicktime the solution I've written above is the only way I've found to get it working again.
//Ryan
-
81. Re: "Error compiling movie. Unknown Error." OR program crash when rendering
charlyc Aug 7, 2014 7:10 AM (in response to ryanlintott)Thanks Ryan!
I changed it to have the timeline rendered, not to create a movie file (I didn't want to export, yet).
I was mixing MXF and 264 mov files.
-
82. Re: "Error compiling movie. Unknown Error." OR program crash when rendering
jwalkerbcv Aug 13, 2014 7:51 AM (in response to ERP12)I just had this problem. When trying to render or export I got the "error compiling movie" notification. I did some troubleshooting clip by clip and when I boiled it down I discovered that one clip with the "warp stabilizer" effect was the issue. When I deleted the effect I was able to render and export like normal. Maybe go through your clips and see if it's one effect or another that is hanging you up.
Good luck!
-
83. Re: "Error compiling movie. Unknown Error." OR program crash when rendering
Jacout13 Aug 13, 2014 9:31 AM (in response to jwalkerbcv)Hi,
I never use this effect : too slow and clips "paste".
-
84. Re: "Error compiling movie. Unknown Error." OR program crash when rendering
DMH79 Aug 13, 2014 7:44 PM (in response to Jacout13)Are you guys on the new version of Premiere Pro 2014? Just curious if that new version still has this issue? I haven't upgraded yet as I was waiting for the first bug release/update which just came out to make sure all the "kinks" were out. Hopefully. The bizarre thing about this bug is that it never occured for the first 1.5 years of me using Premiere Pro and for months into the last version of PrPro. In that time I had many projects with no issues at all. Then, suddenly, the error hit on projects that were NO different than previous ones, and I ended up having to always export with "Software Only" on both the timeline and in AME for it to not have the issue. We use hundreds of warp stabilizers on each project and it didn't seem to have any obvious effect on this error. I miss the days of faster exports. Software Only is SOOO slow. Although having no error is definitely worth it.
-
85. Re: "Error compiling movie. Unknown Error." OR program crash when rendering
Jacout13 Aug 14, 2014 1:05 AM (in response to DMH79)Facing this trouble I guess that it is due to CUDA but not to Adobe :
the render never crash with "Software only".
Another way to improve the rendering time is to overclock the CPU from
3.2 to 3.9 GHz. With this settings I do not need watercooling and my
computer works well.
Three months ago I asked Nvidia : I am still waiting an answer.
Did anybody encounter this trouble with an AMD GPU ?
-
86. Re: "Error compiling movie. Unknown Error." OR program crash when rendering
jpelc Aug 14, 2014 8:07 AM (in response to ERP12)Hi everyone I just skimmed this forum so I don't know what conclusions have and haven't been reached, but for days I have been searching this and trying all the tricks, GPU acceleration on/off, copy/paste sequence, import into new project, clean cache, change sequence settings, yada yada yada yada. I could not get a single frame to render ANYWHERE including in any sequence or exported in any format through AME or directly out of PPro. All this on a very simple project which was more or less adding audio to an AE lossless file.
Anyway this is what FINALLY worked for me: apparently Premiere CC and CC/2014 have issues when the project file is on an external drive. So just copy the project file to your desktop/an internal drive and work on that file, then copy it back to where it belongs at the end of the day. All your media can still be on the external just move the .prproj itself.
27" iMac, Late 2014
OSX 10.8.5
3.4 GHz Intel Core i7
8 GB 1600 MHz DDR3
NVIDIA GeForce GTX 680MX 2048 MB
FSI NTSC monitor via Blackmagic thunderbolt to SDI adapter
Premiere CC and CC2014
-
87. Re: "Error compiling movie. Unknown Error." OR program crash when rendering
mattispositive Sep 7, 2014 6:18 PM (in response to ERP12)I was searching for an answer myself to this issue. I believe the problem is images that are larger than 1920x1080 because that seemed to be what was causing my error to occur from what I could tell (not 100% on it but I believe that is accurate). It's definitely something the program should be able to handle and why it's not fixed/addressed yet is surprising, to say the least. However, the fix I found was to create a new timeline from my edited timeline, no in/out - select it to render the whole sequence - and then I was able to render it in HD. Hope this is helpful to someone else. Appreciate everyone who's posted what they've experienced and have been dealing with or trying within this issue as well.
15" Macbook Pro, Mid 2012
OSX 10.9.4
2.3 GHz Intel Core i7
8 GB 1600 MHz DDR3
NVIDIA GeForce GT 650M 1024 MB
Premiere CC 2014
-
88. Re: "Error compiling movie. Unknown Error." OR program crash when rendering
JohnGagen Sep 17, 2014 8:47 AM (in response to ERP12)I've had this same problem too, and it appears to live in the project file. My department has 3 computers... 2 of which developed this problem when upgrading to 2014. The 3rd computer works great and has had no problems. When JUST the project file from the "tainted" computers is opened on the working computer the same problem occurs. Meanwhile, any projects began on the working computer continue to work without problem. This leads me to believe it is not a computing issue, just an annoying glitch that, to this point, we have not gotten a fix for.
-
89. Re: "Error compiling movie. Unknown Error." OR program crash when rendering
JohnGagen Sep 17, 2014 8:48 AM (in response to JohnGagen)I forgot to mention... all projects are using the exact same files (video, photo and audio) from the same sources in the same fashion.
-
90. Re: "Error compiling movie. Unknown Error." OR program crash when rendering
Mark Mapes Sep 17, 2014 11:33 AM (in response to JohnGagen)Interesting. Are the sequence settings exactly the same for the sequences originating on the "working" and "tainted' computers? I'd love to see screenshots of the Sequence Settings dialog for one of each. (In case you're not familiar with that dialog, you can access it by right-clicking a sequence in the Project panel and selecting Sequence Settings).
-
91. Re: "Error compiling movie. Unknown Error." OR program crash when rendering
stretchdavea Sep 18, 2014 1:34 AM (in response to Mark Mapes)I haven't seen this error on Mac as often as in other releases. The last time it happened it was purely a resources issue. Shut down Safari and it worked. Is it to do with the way PP assigns resources to the GPU? I know my Macbook Retina usually crashes if I have safari open when I try and launch PP. However, once PP is up and running, I can open safari without an issue.
Caveat on the above. This worked last time. However on previous occasions, reopening PP worked. So did changing format, sequence setting and a million other things! Which side of bed I got out of, the alignment of the planets etc etc.
Dave
-
92. Re: "Error compiling movie. Unknown Error." OR program crash when rendering
phraupach Sep 21, 2014 6:20 PM (in response to ERP12)I ran into this error today, and what I BELIEVE solved it was losing my preview render files. I did this by going to my Sequence Settings and changing the Editing Mode, then changing it back, though there's probably a more direct way. Using the OpenCL Renderer instead of CUDA may have also helped. See below for details of my troubleshooting steps and reasoning for believing this was the solution.
About a year ago, I made a simple two minute Ken Burns style movie out of high resolution photos (5616 x 3744) in Premiere Pro CC (v7) and I don't recall any problems exporting.
Today I came back to this project to touch it up and so upgraded it into Premiere Pro v8.0.1 (21). This time it gave "Unknown Error" when exporting from Premiere and through AME. I found that as long as I didn't include anything of the stills (e.g. just the credits) it exported without error. I even set the In/Out points to only include a few frames of one of those stills and that recreated the error.
I created a new sequence and copied everything to it and it started exporting without error. On a whim I triple checked that all the Sequence settings were the same and found they were not. For the new Sequence I had accidentally selected the HDV 1080p template instead of ACVHD 1080p Square Pixel. I switched the Editing Mode to ACVHD in Sequence Settings and tried to export. The error returned. (I noticed that the sequence was suddenly all green, rendered, keep reading for the significance of that)
I went back to the original sequence (with the error) and Queued it in AME, but this time I switched the Renderer from CUDA to OpenCL and it exported without error.
I needed to change the text in one of my titles, so I had to export again. Now my original sequence exports without a problem. I confirmed it was using CUDA. I exported again through AME making sure to choose CUDA and again it worked without error.
At this point, the only thing I can figure is it had to do with the preview render files from the sequence. The reason is, each time I switched between HDV and ACVHD it gave me a warning that the preview files would be trashed. I switched back and forth a few times in my troubleshooting, and I think that's the only significant thing that changed. The only other changes were to the titles, which I was able to export early on were without a problem.
Oh, I'm doing this on a Mid-2012 15" MacBook Pro with 16GB ram, 1GB NVIDIA GeForce GT 650M and plenty of free hard drive space for cache.
I hope this information helps someone.
-
93. Re: "Error compiling movie. Unknown Error." OR program crash when rendering
DMH79 Sep 24, 2014 1:26 PM (in response to phraupach)It's happening again.
I really, really am starting to hate Premiere. I run a company with 4 editors that come from Avid and FCP and Premiere and I've trained them all to do our work on Premiere. But for the last 6 months or so, I've had intermittent errors including this awful "unknown error". When I don't get this error, my exports sometimes just have little issues. One time, when I previewed my exports, the audio started fading out of some of the exports halfway through the video. Some exports were fine, some faded to complete silence. On other occasions, the issues would be harder to find. The most common issue is the audio will have some sort of surge or distortion for just a second at some random place in the video. The trouble is, I have to literally watch every export all over again because some have issues, and some are just fine. But when the videos are 1.5 hours long sometimes, watching them all is impossible. I'm online now because there's nothing else I can do. Overnight I exported and hit this "unknown error". Now on try#2 it happened again. I've turned off GPU acceleration (Open CL) on my iMac. No luck. Now I've enabled it again just to see if that helps. We'll see. I"m just going to have to sit here for another 2-3 hours and hope that this goes through. And if it does, I'll consider myself lucky if it even exports okay without any audio issues. This happened on CC and now on CC2014. If you read through this thread, there are so many little things that end up getting someone past the issue. But there's almost no relation to anyone's solution. It's just an awful bug and I'm not sure if anyone is really trying to figure this out or if we can just plan to keep updating features with 8.1 and have to suck it up with the bugs like this.
I'd have to say that I've been editing on Premiere for 2 years now and the last 6 months have been a total nightmare. I'm at a total loss on where to go. Oh sure, I'll try probably 10 different things and probably end up exporting this video okay, but then the next project will come around later this week and I'm back to square one when it comes to exporting. This is awful.
-
94. Re: "Error compiling movie. Unknown Error." OR program crash when rendering
DMH79 Sep 24, 2014 3:38 PM (in response to Mark Mapes)Just thought I'd quickly update since, well, I have nothing else better to do right now. It's 3:34pm as I write this and I've been trying to export a video since last night. Open CL. Then Software Only. Then not using AME queue. All failed. What a waste of time and money. I'm beyond frustrated at this point.
This is a nightmare. Oh, and it took about an hour for that error to pop up. I wish it would pop up right away because at least then I wouldn't wast 1-2 hours with every try.
Gone are the days when Premiere and AME worked for me. Adobe staff, are you there? Please help.
-
95. Re: "Error compiling movie. Unknown Error." OR program crash when rendering
vanlazarus2013 Sep 24, 2014 4:53 PM (in response to DMH79)I feel your pain. It's funny that I switched from Vegas to Premiere because of bugs, and then Premiere has started (again) to become less stable. I experienced this problem and the solution for me was software rendering.... but because this problem has multiple causes, that solution doesn't work for everyone. This bug needs to be a top priority at Adobe QA. It's truly undermining editors confidence in Premiere... certainly has for me. And why can't the engineers give more useful error reports than 'unknown error'? This is just lazy coding! Even if the error report is cryptic it could help narrow down at least some of the causes of this problem. Right now 10 different bugs are giving people the same error report... which makes tracking these issues impossible.
Have you tried deleting all of the cached files for your project?
-
96. Re: "Error compiling movie. Unknown Error." OR program crash when rendering
DMH79 Sep 24, 2014 5:18 PM (in response to vanlazarus2013)vanlazarus2013 wrote:
I feel your pain. It's funny that I switched from Vegas to Premiere because of bugs, and then Premiere has started (again) to become less stable. I experienced this problem and the solution for me was software rendering.... but because this problem has multiple causes, that solution doesn't work for everyone. This bug needs to be a top priority at Adobe QA. It's truly undermining editors confidence in Premiere... certainly has for me. And why can't the engineers give more useful error reports than 'unknown error'? This is just lazy coding! Even if the error report is cryptic it could help narrow down at least some of the causes of this problem. Right now 10 different bugs are giving people the same error report... which makes tracking these issues impossible.
Have you tried deleting all of the cached files for your project?
Thanks for your response. If nothing else it's comforting to hear someone "feels my pain". Especially while I'm sitting here at my desk going through a checklist of workarounds. I have deleted the cache folders. No luck. I've switched back and forth from Software Only to Open CL. Is this a mac thing or do PC people run into this too? I can't remember what I read in this thread. Anyway, back in May when this happened, it happened at an awful time when I had to share that video at a wedding that day! Today, this is just a completed wedding that I want to be done with and move on to the next. So I'm not sweating like I was last time. Just cursing. No sweating. I went back to what I did a couple months ago and rendered the entire project. In my first 1.5 years on Premiere, I never rendered anything. Just finished the project and exported. Done. No audio glitches (like I get on probably 1/3 of my exported videos now), and no "Unknown Error" message like this one. These two problems make me want to drink. I actually have a beer here on my desk no because I'm thirsty but because Premiere and AME are making me drink. So I rendered my whole project and sure enough about 60% of the way through it stops and gives the error. So I went back to earlier in the thread where someone recommended changing the edit at that point which I did and it renders on. It stopped about 5 times in this 1.5 hour project. Always at an edit point. Always random. In the middle of a multicam edit. Or in the middle of a regular hard cut. Totally random. So I adjust that edit (which is not really a big deal here but completely CRAZY if you think about what I have to do to get around an Adobe error...I have to change my edits?!!!) and then I'm able to render through that point without that error. After 5 or 6 times, it went all the way through and now I'll export again. We'll see how that goes.
Cheers to everyone else who drinks because of this!
-
97. Re: "Error compiling movie. Unknown Error." OR program crash when rendering
JonasSs Sep 30, 2014 4:07 AM (in response to ERP12)I had the same issues while trying to export 25p.
Changing sequence settings to progressive to match the export worked for me: https://www.dropbox.com/s/6imm786bfsmpcpw/Screenshot%202014-09-30%2013.05.58.png?dl=0
-
98. Re: "Error compiling movie. Unknown Error." OR program crash when rendering
MASSIVE//MATTER Oct 7, 2014 5:05 PM (in response to ERP12)Just had the same problem with the latest version of PP. Resolved the issue. The problem was that I was using the " Dip to White " effect on my timeline....
-
99. Re: "Error compiling movie. Unknown Error." OR program crash when rendering
vanlazarus2013 Oct 7, 2014 5:59 PM (in response to MASSIVE//MATTER)I doubt that this is the source of the problem. When trying to track down this problem myself, I'd narrow it down to one element on the timeline, only to find that this error came back for a completely different element at a later time.
-
100. Re: "Error compiling movie. Unknown Error." OR program crash when rendering
DMH79 Oct 7, 2014 6:18 PM (in response to vanlazarus2013)It's most likely that this error is a combination of several different errors, each with the general "unknown error" title. So I doubt there's one cause. In fact, if you read this whole thread it's obvious there is NOT one cause. Everyone seems to eventually find a way around their "version" of this frustrating error. For me it was render the entire project and then the render would stop at the place where the error occurred and then I'd have to alter that edit even a few frames and then the render would continue past that point. This only occured in projects that used a certain newer codec (AVCLongG (Panasonic's new codec)). There were usually several spots where this error popped up so I just repeated that slight alteration of the edit point, until I could render the whole project without this error. Then, I'd export the sequence and all would be well. No dips to black, etc. This was my solution. Another user in here gave me that idea. So yeah, I'd say this error title is given to several issues. Wish it was more specific, but right now I'm just glad I got through it somehow.
-
101. Re: "Error compiling movie. Unknown Error." OR program crash when rendering
phraupach Oct 18, 2014 11:20 PM (in response to phraupach)Well, I just completed a different project which, during the final step, included a rather large single page PDF file. Because this cannot be imported into Premiere directly, I put it into Photoshop, saved as a PSD and imported that into Premiere. Upon exporting, I received the same error again. Watching the Preview window in AME, it's clear that it works fine until it hits that image.
I switched the Editing Mode as described in my previous account, but it didn't help this time.
I went back to Photoshop and decreased the resolution from 2492 x 3300 down to 580 x 768. This solved the problem.
This is the second time I've had large image files cause this problem, and this was a Photoshop file! I will be submitting a bug report for this.
-
102. Re: "Error compiling movie. Unknown Error." OR program crash when rendering
onehitfights Oct 19, 2014 9:46 AM (in response to ERP12)When I occasionally have this same "error compiling movie" I've had about a 90% success rate of fixing it by:
Deleting Preview Files: sequence > delete preview files
Then Re-Rendering.
This has worked for me when I've had weird things such as Horizontal Lines that aren't supposed to be there as well.
-
103. Re: "Error compiling movie. Unknown Error." OR program crash when rendering
Inceptionator Nov 11, 2014 7:41 AM (in response to ERP12)Well like you all I was very frustrated too.
Ihad some luck after reading some of the later posts and I can now export..... hooray!
- I deleted the render files . sequence/delete render files
- Saved a copy of the project file to my desktop hard drive ( not external - keep the original one there for keepsake)
- Quit PPCC 2014
- Select project file from my desktop this time and open in PPCC2014
- select all the time line and - Render all again, to write new render files. ( if you get through the render your smiling)
- Use the correct export settings for a successful export
Now I have a final project to show my client.... thankfully
-
104. Re: "Error compiling movie. Unknown Error." OR program crash when rendering
Petetherabbit Nov 15, 2014 11:51 AM (in response to ERP12)Here's how I fixed mine, who knows might help add to the suggestions fixing this problem.
I was working with a multiple number of file types, GIF, mp4 and avi, and was facing the exact same problems being described here.
I changed the 'Preset' of the video to 'HD 720p 29.97'.
The errors and crashes occurred for me whenever I tried using 'Match Source' or 'Youtube 480p', (780p and 1080p would export but just create a lagging video).
I managed to export all the files without changing a thing, so I am a happy human.
You never know, if you are new to Permier like me, it might be the answer to your problem.
-
105. Re: "Error compiling movie. Unknown Error." OR program crash when rendering
ozziethedog Nov 20, 2014 11:54 AM (in response to ERP12)I had the same problem and this is how I (an absolute hack - I don't understand 90% of this info in this thread) found a work around. This is actually my first post ever on a discussion board with a possible solution. So maybe a dummy's solution might work for someone who is on my level.
I created a new PPro project. Then I dragged my original ("error compiling movie: unknown error" project) into my new project. When I opened the sequence that would not render before, it now renders just fine.
Don't know why it wouldn't render before. Don't know why it renders now. (Heck, I don't even know what a graphics card is) But I've got something to give to my client and right now that's all that matters.
Hope this helps
-
106. Re: "Error compiling movie. Unknown Error." OR program crash when rendering
alexandrarowe4u Nov 20, 2014 9:11 PM (in response to ERP12)you guys!!! i just read this whole thread. My issue is in exporting- not rendering. When I was getting this: Error compiling movie: Unknown Error" Message and after trying a million different things all I did was change my export name <what I was saving the file as> and it worked. GAHHHH SO SIMPLE SO STUPID
-
107. Re: "Error compiling movie. Unknown Error." OR program crash when rendering
alexandrarowe4u Nov 20, 2014 9:36 PM (in response to alexandrarowe4u)ADOBE BE MORE CLEAR ON YOUR ERROR MESSAGES !!!
-
108. Re: "Error compiling movie. Unknown Error." OR program crash when rendering
jasonspun Nov 26, 2014 10:59 PM (in response to ERP12)Was working with R3D footage and placed some motion titles into my sequence from After Effects - couldnt figure out the issue for a while.. but it was pretty simple - Go to File> Project Settings - Under "Video Rendering and Playback" switch your Renderer FROM "Cuda" to "OpenCL".
Using a retina 15inch i7 - 16gigs of ram.
-
109. Re: "Error compiling movie. Unknown Error." OR program crash when rendering
pepe_om Dec 1, 2014 3:31 PM (in response to ERP12)OK SIMPLE SOLUTION! USE MEDIA ENCODER, THAT REALLY SAVES MY LIFE
-
110. Re: "Error compiling movie. Unknown Error." OR program crash when rendering
cdasun Dec 4, 2014 3:28 PM (in response to alexandrarowe4u)When I read your comment, I thought: "Pft. No way.. Adobe wouldn't put use that as an excuse for an error message that reads 'Unknown Error' 'cuz.. that's too simple. No way."
And I did just that. And it worked.
Literally almost burst into tears because I was so frustrated and the solution was so weird/simple.
THANK YOU




