Problem with installing/updating flash player

[malingranit]

I have tried to update my flash player for a couple of months now and every time it gets to about 30% and then it says "Connection lost. Trying to connect…" or something like that and then it just stops. I have a Mac, version 10.7.5, and Safari version 6.1.6. Every time I have just waited until the next time it reminds me, but today I noticed that my version was so old that it started to become a problem. I tried again to update it and the same thing happened. So I found, in my "Launchpad" that i had an uninstall flash player program so I uninstalled it but I still have the same problem when I try to install it again. Oh, and yes my internet connection is great, that can definitely not be the problem, so I don't know what connection it is talking about.

[jeromiec83223024]

Please try this:

How to perform a "clean install" of Flash Player in Mac OS X

[malingranit]

The files that you are supposed to delete are not even on my computer, and I have already uninstalled flash player as I wrote above and I can not do it again (yes I have tried). Any other suggestions?

[jeromiec83223024 · Accepted solution]

Does the offline installer work for you?

http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_osx.dmg

[malingranit]

I was sure that I had already tried it but I thought I could give it another try and it worked. Thank you so much!

[lowengard]

Some of the links on the support pages are funky- this one works !  Thanks!

[ChrisKirby]

Thanks for the link, it fixed the same problem for me

[Guest]

Hi Jeromie.  i have been try to update my adobe  all day yesterday  it driving me   mad, today i  try the link you provided so easy it work right away.   thank.s for the christmas gift.  and  one more  can i download my youtube song to cd?

[ChrisKirby]

Hi

I had the same problem as malingranit. It has been driving me mad all day. I use the link provided for by Jeromie Clark and I am up and running. Thanks so much