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I am trying to install flashplayer to use in firefox (included with ie11 already in Win8) using install_flashplayer15x32_mssd_aaa_aih.exe (signed 01 September 2014 12:34:23) file version 3.5.4.26 and product verion 2.0.2.13. Whenever I doubleclick the EXE it brings up the window but it is empty:
When the EXE is run and the dialog is diplayed the EXE is deleted (whilst it appears to be running)...!!
When I try to close it using the red cross it brings up the following url in my browser http://www.{completionpageurl}.com/?exitcode=-1
Closing the dialog using the cross does not work and I have to 'end task' the process tree.
Windows 8.1 with all Windows updates as of 2nd Dec '14
I downloaded it from Adobe - Install Adobe Flash Player
On the page for that it says it is going to be 17MB but in fact is just 1 MB
Many Thanks.
(It is being run from the downloads folder and this still occurs when I remove the security check an 'unblock' the exe in it's properties pane)
You have to by-pass the buggy downloader exe and download the full installer. See
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I've been having this issue since I got windows 8 and now I'm in 10. I've had to manually install whatever is the closest to the current version and even then Flash is always crashing. I think this is a serious issue that needs to be addressed with Windows users upgrading to Windows 8 and 8.1 and even testers like me who have 10. If this isn't fixed now, I can imagine the problem growing in the coming months to where it takes several updates to fix.
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Unfortunately it also seems to affect Windows 7 see Re: New Computer Build with Windows 7 Adobe Flash Player won't install freezes with empty black box
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BUMP
I've just tried with https://aihdownload.adobe.com/bin/live/install_flashplayer16x32_mssd_aaa_aih.exe
file version 3.5.4.26 on Windws 8.1 and suprise suprise the same behaviour.
I downloaded and ran in firefox and it elevated, deleted it's exe and sent me to the url above. Manually double-clicking the file in Windows explorer it just shows the empty box and doesn't remove itself or show the url, if I 'run as Administrator' to execute it will again delete itself and show the url! Either way I have to use task manager to terminate the process as the exit buttons are unresponsive.
Looks like this is a popular issue on Installing Flash Player forums but so far I can't find a useful reply!
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You have to by-pass the buggy downloader exe and download the full installer. See
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Unfortunately full installer do not provide automatic background update. I'm seeing this blank installer screen for almost half an year on diferent PC's with different OS'es. It's absurd that Adobe FlashPlayer team can't resolve this for this long. As I see they don't care. I'm waiting this Flash thing to be dead soon. This buggy thing was annoying and swallowing our resources for too long. Congrats to FlashPlayer team. Go look for a job.