Copy link to clipboard
Copied
I have installed flash player on my pc and it was working well until I installed creative cloud. Now when I try to enter a chat room, I am denied entry because I do not have flash player. I've tried the trouble shooting suggestions but they haven't made any changes. What can I do? I'm using windows 8, IE 11
Copy link to clipboard
Copied
Is it (Shockwave Flash Object) enabled?
Do you have ActiveX Filtering on?
Copy link to clipboard
Copied
I don't know what shockwave flash object is. Flash player is enabled. I've tired with active x filtering both enabled and disabled- found no difference.
Copy link to clipboard
Copied
I've clarified another piece of the puzzle.
When I go to flash player help, system information show flash player disabled.
At the same time, if I open memory add-ons from the tools, it shows flash player enabled.
Does this help with a solution less radical than a reset?
Thanks for your help
Copy link to clipboard
Copied
philzyz wrote:
if I open memory add-ons from the tools, it shows flash player enabled.
Can you post a screenshot of that: https://forums.adobe.com/thread/1070933
Copy link to clipboard
Copied
I'll be happy to send it, as soon as I figure out how to take a screen shot with windows 8