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I cannot authorise my computer: a message pops up, that sais there is a connection problem, although I am connected. What can I do?

New Here ,
Dec 08, 2014 Dec 08, 2014

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I cannot authorize my computer, because as I try a message pops up, saying that I have a connection problem, but there is actually no connection problem and I don't know what to do. I have tried a lot of times. I have downloaded an e-book, which I need for an exam and I cannot view it. What shall I do?

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