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16,0,0,240 PROBLEMS???? ADOBE PLEASE RESPOND

New Here ,
Dec 07, 2014 Dec 07, 2014

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I have the latest Flash Player version. However, when I go to my multiplayer golf site, I am no longer able to see my log in information. The site owners advise me to check that I am using the latest Flash Player...which I am. So, why can't I see all the information I am supposed to on my Windows 7 desktop, using Opera browser? It works fine on Maxthon and on IE. It was working on Opera but not any longer. The Flash trouble shooter states that I am ok and that there are no problems with my installation. So what's the problem?

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Adobe Employee ,
Dec 09, 2014 Dec 09, 2014

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Hello,

What is the website URL that is exhibiting this behaviour?  What are the steps to reproduce the behaviour?

--

Maria

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New Here ,
Dec 09, 2014 Dec 09, 2014

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Thanks for getting back. I carried out a system restore and it seems to have cleared the problem. Thanks

Yours Aye

Shipmate Paul Mawhinney

Area 8 Honorary Secretary

<personal information removed>

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Adobe Employee ,
Dec 10, 2014 Dec 10, 2014

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Hi Paul,

Glad it worked out for you.  Since this is a public forum, I have removed your personal email address and (phone??) number.

--

Maria

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New Here ,
Dec 10, 2014 Dec 10, 2014

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Thank you Maria...the same problem has just occurred on my wife's laptop.

We are using Opera browser and playing the game "World Golf Tour" or "WGT". We have played this for a few years now with no problems but again, suddenly, some of the information is now missing when she plays the game via Opera. It's fine on Maxthon and IE. Our preference would be to play via Opera.

Maybe, for some unknown reason, the latest Flash Player is incompatible with Opera.

Regards

Paul

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Adobe Employee ,
Dec 10, 2014 Dec 10, 2014

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Hi Paul,

The latest version of Flash Player is supported on Opera. Which version of Opera do you have?  I'm not familiar with this game and need to investigate.  When you say 'some of the information is now missing' what is missing?  Please provide steps to reproduce, including expected behaviour and actual behaviour will help in researching the issue.


Also, using Opera browser, please go to Flash Player Help and click on 'Check Now'.  What version of Flash Player is detected as being installed?

--

Maria

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New Here ,
Dec 10, 2014 Dec 10, 2014

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Try again.

Yours Aye

Shipmate Paul Mawhinney

Area 8 Honorary Secretary

secarea8@outlook.com

01922 473613

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