Installation for Citrix XenApp

[paulw743]

Hi,

I'm trying to install  install_flashplayer15x32_mssd_aaa_aih.exe onto a Windows 7 machine in order to use Citrix XenApp.  When running the executable the installer displays a grey box and nothing else:

I've tried updating the Windows Root Certificates, but this hasn't made any difference.  Any idea what I can do to overcome this.

Thanks,

[jeromiec83223024]

Please try the offline installer:

Internet Explorer:

http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_ax.exe

Firefox and other NPAPI browsers:

http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player.exe

[paulw743]

Hi,

I'm still getting the same problem within Citrix XenApp when attempting to run some videos - for example the one on this page - BBC Sport - Sports Personality: What would you walk 500 miles for?.

When I go to the page, I get the following screen displayed even after using the offline installer:

Then when I use this link, I still get the grey box that I had before.

Paul

[jeromiec83223024 · Accepted solution]

This is a Citrix dialog, not a Flash Player dialog.  It looks like the "No, don't optimize content" option in that dialog is selectable, at which point you can probably dismiss it.

Citrix *is* licensed to distribute a version of Flash Player that they've optimized for use in virtualized environments; however, I'm not familiar enough with it to offer you support.  You'll need to talk to them about it.  I'm assuming that your network administrator needs to make it available or something.

You can find more about it here:

Products - XenDesktop - Download Flash Plugin - Citrix