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What is WALLSCREEN? It prevents me from downloading

New Here ,
Dec 14, 2014 Dec 14, 2014

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When I try to download Flash Player, I'm advised to close WALLSCREEN.  Need help.

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LEGEND ,
Dec 14, 2014 Dec 14, 2014

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We can't know. You have not provided any system information or other details. Sounds like a Flash-based desktop extension tool or a customizable screensaver...

Mylenium

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Adobe Employee ,
Dec 16, 2014 Dec 16, 2014

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Hello,

I'm also not familiar with 'WALLSCREEN' and Googling it doesn't return exact results, although, it returns results elluding to 3D/customizable screensaver as Mylenium mentions.  Perhaps you installed something that also installed this program.  If a program is using Flash Player, Flash Player can't remove that file to install the new version, therefore, depending on the installation type and application, it's required that applications using Flash Player be closed for the installation to continue.

--

Maria

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