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Since the introduction of ADE 4 and upgrade to OSX Yosemite I have been unable to download library books to my Kobo Aura via my macbook.
Books download to mac but ADE crashes when try to transfer to Kobo. I have uninstalled ADE4 and tried earlier version (on the advice of my library), re-authorised my macbook and tried to reauthorise Kobo and while the latter appears to happen via the mac, the Kobo account states it isn't authorised with ADE. I get the undernoted Error Message. Help please!
ERROR MESSAGE
Process: Adobe Digital Editions [25237]
Path: /Applications/Adobe Digital Editions 3.0.app/Contents/MacOS/Adobe Digital Editions
Identifier: com.adobe.adobedigitaleditions.app
Version: 3.0 (1)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Adobe Digital Editions [25237]
User ID: 501
Date/Time: 2014-12-09 17:28:23.256 +0000
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: B23D1219-F968-3E87-E983-B1579D083F3C
Sleep/Wake UUID: C9F7A99F-FDD5-42BD-A9FA-A4437A947061
Time Awake Since Boot: 57000 seconds
Time Since Wake: 5500 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 0000000000082000-000000000087c000 [ 8168K] r-x/rwx SM=COW /Applications/Adobe Digital Editions 3.0.app/Contents/MacOS/Adobe Digital Editions
Application Specific Information:
Performing @selector(selectCopyToDevice:) from sender NSMenuItem 0x7b00d120
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.adobedigitaleditions.app 0x005b29e3 mdom::Node::walkBranch(mdom::DocumentHandler*) const + 115
1 com.adobe.adobedigitaleditions.app 0x00180d38 adept::nodeToString(mdom::Node const&) + 34
2 com.adobe.adobedigitaleditions.app 0x001a4642 adept::DRMProcessorImpl::updateActivationServiceInfo(dpdev::Device*, uft::sref<adept::ActivationServiceInfo> const&) + 338
3 com.adobe.adobedigitaleditions.app 0x001a40ce adept::DRMProcessorImpl::initActResp(uft::String const&, uft::Buffer const&) + 1154
4 com.adobe.adobedigitaleditions.app 0x001b4a4f adept::UrlLoader<adept::DRMProcessorImpl>::bytesReady(unsigned long, dp::Data const&, bool) + 519
5 com.adobe.adobedigitaleditions.app 0x00105358 CocoaStream::didFinishLoading() + 166
6 com.adobe.adobedigitaleditions.app 0x00105688 CocoaStreamConnectionDelegate::connectionDidFinishLoading() + 24
7 com.adobe.adobedigitaleditions.app 0x00105f0c -[URLConnectionDelegate connectionDidFinishLoading:] + 46
8 com.apple.CFNetwork 0x9306c449 ___ZL32_NSURLConnectionDidFinishLoadingP16_CFURLConnectionPKv_block_invoke + 40
9 com.apple.CFNetwork 0x9308551e __65-[NSURLConnectionInternal _withConnectionAndDelegate:onlyActive:]_block_invoke + 81
10 com.apple.CFNetwork 0x9306a2ac -[NSURLConnectionInternalConnection invokeForDelegate:] + 131
11 com.apple.CFNetwork 0x930854b3 -[NSURLConnectionInternal _withConnectionAndDelegate:onlyActive:] + 269
12 com.apple.CFNetwork 0x9308569d -[NSURLConnectionInternal _withActiveConnectionAndDelegate:] + 97
13 com.apple.CFNetwork 0x93069907 _NSURLConnectionDidFinishLoading(_CFURLConnection*, void const*) + 43
14 com.apple.CFNetwork 0x92f46260 ___ZN27URLConnectionClient_Classic26_delegate_didFinishLoadingEU13block_pointerFvvE_block_invoke + 110
15 com.apple.CFNetwork 0x93015d25 ___ZN27URLConnectionClient_Classic18_withDelegateAsyncEPKcU13block_pointerFvP16_CFURLConnectionPK33CFURLConnectionClientCurrent_VMaxE_block_invoke_2 + 108
16 com.apple.CFNetwork 0x92f30bd6 RunloopBlockContext::_invoke_block(void const*, void*) + 70
17 com.apple.CoreFoundation 0x91ec0e89 CFArrayApplyFunction + 57
18 com.apple.CFNetwork 0x92f30ab3 RunloopBlockContext::perform() + 149
19 com.apple.CFNetwork 0x9307754a non-virtual thunk to RunloopBlockContext::multiplexerClientPerform() + 20
20 com.apple.CFNetwork 0x92f30966 MultiplexerSource::perform() + 326
21 com.apple.CFNetwork 0x92f3077e MultiplexerSource::_perform(void*) + 76
22 com.apple.CoreFoundation 0x91ef7d1f __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 15
23 com.apple.CoreFoundation 0x91ee97ad __CFRunLoopDoSources0 + 253
24 com.apple.CoreFoundation 0x91ee8ce2 __CFRunLoopRun + 994
25 com.apple.CoreFoundation 0x91ee8696 CFRunLoopRunSpecific + 390
26 com.apple.CoreFoundation 0x91ee84fb CFRunLoopRunInMode + 123
27 com.apple.HIToolbox 0x97190178 RunCurrentEventLoopInMode + 262
28 com.apple.HIToolbox 0x9718feb1 ReceiveNextEventCommon + 494
29 com.apple.HIToolbox 0x9718fcac _BlockUntilNextEventMatchingListInModeWithFilter + 99
30 com.apple.AppKit 0x95c40d99 _DPSNextEvent + 734
31 com.apple.AppKit 0x95c405e1 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 186
32 com.apple.AppKit 0x95f6ea75 -[NSApplication _realDoModalLoop:peek:] + 823
33 com.apple.AppKit 0x95f6e72f -[NSApplication _doModalLoop:peek:] + 207
34 com.apple.AppKit 0x95f6cfe5 -[NSApplication runModalForWindow:] + 246
35 com.adobe.adobedigitaleditions.app 0x000b8a5d -[ActivationNavWindowControllerBase runModal] + 156
36 com.adobe.adobedigitaleditions.app 0x000eaaee -[BookCopyController startCopyTo:toLibrary:withTag:] + 525
37 com.adobe.adobedigitaleditions.app 0x000eab84 -[BookCopyController startCopyToDevice:device:] + 123
38 com.adobe.adobedigitaleditions.app 0x000993cf -[LibraryViewController onCopyToDevice:] + 278
39 com.apple.Foundation 0x942e84a3 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke + 50
40 com.apple.CoreFoundation 0x91fa06e4 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 20
41 com.apple.CoreFoundation 0x91e813f1 _CFXNotificationPost + 3713
42 com.apple.Foundation 0x942d63c4 -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
43 com.adobe.adobedigitaleditions.app 0x0008c0dc -[RightViewController selectCopyToDevice:] + 263
44 libobjc.A.dylib 0x90016853 -[NSObject performSelector:withObject:] + 70
45 com.apple.AppKit 0x95fb31a8 __36-[NSApplication sendAction:to:from:]_block_invoke + 51
46 libsystem_trace.dylib 0x9a9b7c03 _os_activity_initiate + 89
47 com.apple.AppKit 0x95e26851 -[NSApplication sendAction:to:from:] + 548
48 com.apple.AppKit 0x95e4282d -[NSMenuItem _corePerformAction] + 479
49 com.apple.AppKit 0x95e42509 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 162
50 com.apple.AppKit 0x95e41b94 -[NSMenu _performActionWithHighlightingForItemAtIndex:sendAccessibilityNotification:] + 79
51 com.apple.AppKit 0x961b8782 __38-[NSMenu performActionForItemAtIndex:]_block_invoke + 52
52 libsystem_trace.dylib 0x9a9b7c03 _os_activity_initiate + 89
53 com.apple.AppKit 0x95e93576 -[NSMenu performActionForItemAtIndex:] + 141
54 com.apple.AppKit 0x95e934de -[NSMenu _internalPerformActionForItemAtIndex:] + 45
55 com.apple.AppKit 0x95e934a9 -[NSMenuItem _internalPerformActionThroughMenuIfPossible] + 106
56 com.apple.AppKit 0x95e93301 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 120
57 com.apple.AppKit 0x95e372c7 NSSLMMenuEventHandler + 679
58 com.apple.HIToolbox 0x973235d4 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
59 com.apple.HIToolbox 0x9716d501 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2291
60 com.apple.HIToolbox 0x9716c4dc SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 402
61 com.apple.HIToolbox 0x9717fd25 SendEventToEventTarget + 88
62 com.apple.HIToolbox 0x97323452 SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 447
63 com.apple.HIToolbox 0x971e40cc SendMenuCommandWithContextAndModifiers + 72
64 com.apple.HIToolbox 0x971e4074 SendMenuItemSelectedEvent + 207
65 com.apple.HIToolbox 0x971e3f38 FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 145
66 com.apple.HIToolbox 0x9737bc18 PopUpMenuSelectCore(MenuData*, Point, double, Point, unsigned short, unsigned int, Rect const*, unsigned short, unsigned long, Rect const*, Rect const*, __CFDictionary const*, __CFString const*, OpaqueMenuRef**, unsigned short*) + 2104
67 com.apple.HIToolbox 0x9737ac7c _HandlePopUpMenuSelection8(OpaqueMenuRef*, OpaqueEventRef*, unsigned long, Point, unsigned short, unsigned int, Rect const*, unsigned short, Rect const*, Rect const*, __CFDictionary const*, __CFString const*, OpaqueMenuRef**, unsigned short*) + 699
68 com.apple.HIToolbox 0x9737ae05 _HandlePopUpMenuSelectionWithDictionary + 277
69 com.apple.AppKit 0x95e91fb1 _NSSLMPopUpCarbonMenu3 + 6236
70 com.apple.AppKit 0x9601179d -[NSCarbonMenuImpl _popUpContextMenu:withEvent:forView:withFont:] + 211
71 com.apple.AppKit 0x961b8a66 -[NSMenu _popUpContextMenu:withEvent:forView:withFont:] + 288
72 com.apple.AppKit 0x961b893f -[NSMenu _popUpContextMenu:withEvent:forView:] + 64
73 com.apple.AppKit 0x961b8e12 -[NSMenu _popUpMenuWithEvent:forView:] + 52
74 com.apple.AppKit 0x9640a0f9 -[NSView rightMouseDown:] + 147
75 com.adobe.adobedigitaleditions.app 0x000f0c37 -[DECardItemView rightMouseDown:] + 177
76 com.apple.AppKit 0x9641fcbb -[NSWindow _reallySendEvent:] + 4312
77 com.apple.AppKit 0x95e0afb9 -[NSWindow sendEvent:] + 409
78 com.adobe.adobedigitaleditions.app 0x000c0800 -[CustomWindow sendEvent:] + 80
79 com.apple.AppKit 0x95db8a27 -[NSApplication sendEvent:] + 4679
80 com.adobe.adobedigitaleditions.app 0x000c7819 -[CustomApplication sendEvent:] + 61
81 com.apple.AppKit 0x95c32e0c -[NSApplication run] + 1003
82 com.apple.AppKit 0x95c1c310 NSApplicationMain + 2082
83 com.adobe.adobedigitaleditions.app 0x00083f15 start + 53
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9a0aa8d2 kevent64 + 10
1 libdispatch.dylib 0x92eef73f _dispatch_mgr_invoke + 245
2 libdispatch.dylib 0x92eef3a2 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x9a0a9e6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96d6036d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x96d5deea start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x9a0a9e6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96d6036d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x96d5deea start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x9a0a9e6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96d6036d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x96d5deea start_wqthread + 30
Thread 5:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x9a0a3a2e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9a0a2ad0 mach_msg + 68
2 com.apple.CoreFoundation 0x91ee9ae6 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x91ee8ef9 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x91ee8696 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x91ee84fb CFRunLoopRunInMode + 123
6 com.apple.CFNetwork 0x92fbe8df +[NSURLConnection(Loader) _resourceLoadLoop:] + 717
7 com.apple.Foundation 0x94342dcf -[NSThread main] + 45
8 com.apple.Foundation 0x94342d21 __NSThread__main__ + 1538
9 libsystem_pthread.dylib 0x96d5fecf _pthread_body + 138
10 libsystem_pthread.dylib 0x96d5fe45 _pthread_start + 162
11 libsystem_pthread.dylib 0x96d5df0e thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x9a0a9e6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96d6036d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x96d5deea start_wqthread + 30
Thread 7:
0 libsystem_kernel.dylib 0x9a0a3a2e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9a0a2ad0 mach_msg + 68
2 com.apple.CoreFoundation 0x91ee9ae6 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x91ee8ef9 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x91ee8696 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x91ee84fb CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x95db46b4 _NSEventThread + 283
7 libsystem_pthread.dylib 0x96d5fecf _pthread_body + 138
8 libsystem_pthread.dylib 0x96d5fe45 _pthread_start + 162
9 libsystem_pthread.dylib 0x96d5df0e thread_start + 34
Thread 8:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x9a0a9852 __select + 10
1 com.apple.CoreFoundation 0x91f3863a __CFSocketManager + 906
2 libsystem_pthread.dylib 0x96d5fecf _pthread_body + 138
3 libsystem_pthread.dylib 0x96d5fe45 _pthread_start + 162
4 libsystem_pthread.dylib 0x96d5df0e thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xbff7b540 ecx: 0x00000000 edx: 0xbff7b490
edi: 0xbff7b4b8 esi: 0xbff7b540 ebp: 0xbff7b4a8 esp: 0xbff7b3d0
ss: 0x00000023 efl: 0x00010246 eip: 0x005b29e3 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
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Please try the new release of ADE (link: http://www.adobe.com/solutions/ebook/digital-editions/download.html)
Some important kobo related bugs/crashes are fixed in this release.
I hope it fixes your crash issue as well.
Let me know if it works for you.
-chirag