Error installing Adobe Presenter 10 update

[BeckyWGB]

Hi,

I am getting an error when trying to install Adobe Presenter 10 update. Basically telling me that can't install as existing presenter 10 software needs to be removed. I can't find where this 'existing' software is and haven't ever previously downloaded any adobe presenter 10 files. Any suggestions for sorting this?

[Mayank_Meh]

Hi There,

Can you tell me the exact version of Adobe Presenter 10 you have? Launch Presenter and go to Help> About Adobe Presenter. To my knowledge no update for Presenter is released. The latest version is 10.0.0.

Regards,

Mayank