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Presenter 10 Failing During Publish(New Issue)

New Here ,
Dec 17, 2014 Dec 17, 2014

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All of our daily users(6) are experiencing the same issue that started last week. They start the publish process and it hangs at a point where it says something about audio conversion and then it closes down and there is no file.

Has anyone found a fix for this?

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Adobe Employee ,
Dec 17, 2014 Dec 17, 2014

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Hi There,

Are you getting any error while publishing? Try to copy all the slides in a new blank project and try to publish it again. You can also try copying and pasting 5 slides at a time and try to publish to check with slide is causing the issue.

Regards,

Mayank

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