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New CS6 on disk for Mac will not take my valid serial number; do I need to register the product before it will accept serial number and load on my Mac Book Pro?

New Here ,
Dec 17, 2014 Dec 17, 2014

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New CS6 on disk for Mac will not take my valid serial number; do I need to register the product before it will accept serial number and load on my Mac Book Pro?

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Adobe Employee ,
Dec 18, 2014 Dec 18, 2014

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Hi Erwin,

Please go through the below forum link and check.

https://forums.adobe.com/thread/1079210

Regards,

Anand

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New Here ,
Dec 19, 2014 Dec 19, 2014

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Anand,

I am grateful for your help. I wound up calling my college bookstore where I purchased CS6. To my surprise it had a new serial number to replace the one which had expired. I guess after a year the old serial number becomes unusable. Much thanks for your reply!

Erwin

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