• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Deactivation

New Here ,
Dec 22, 2014 Dec 22, 2014

Copy link to clipboard

Copied

I have had a new hard disk on my iMac 500 gb rather than 520. I have had CS4 on this machine for years. Now when I go to open an Adobe application I am informed that it is registered to too many machines. What can I do about this? I understand that it can be registered to 2 machines and that is the case. I purchased this product in good faith and do not understand why I cannot use it on my machine. I have long since lost the discs and paper work to do with this product but you must have proof of my purchase since I registered all my Adobe products with you in either myself or my wife's name. They could also be under the name of JSTypesetters a firm I used to run but closed down some time ago. Could you tell me how to reactivate my product as I have no access to any of the other previous computers it might have been on? Thank you for your help.

Chris Steele

Views

93

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation