Flash player installation dies at 33% lost connection, cannot reconnect

[Braidan]

WinXP

Tried through FF, IE, Chrome.

Tried uninstalling, clearing cache closing all browsers

Tried downloading direct install NPAPI link (still trying to download after 5ish minutes)

Every time I get same result; it downloads, starts installing then loses connection and can't reconnect.

HELP!   please.

[Braidan]

So I have uninstalled and tried installing....same result.

Have cleaned out windows/system32/macromed files......same result

Have a few more ideas, will update.

Still waiting for stand-alone installer to download.

[Idonotthinkso]

same issue with Flash and shock wave not loading

[Braidan]

SO I have tried installing numerous times with:

-Firefox

-IE

-Comodo dragon (got to 40% with this one)

I am getting so fed up with this, but the good news is the Chrome seems to be running fine and flash appears functional.

[Guest]

Same problem here.  Impacts both FF and IE.  Gets to the 33% download mark of the install, then reports "Lost connection. Trying to reconnect...".  Never recovers and eventually errors out.

Windows 7, VMware VDI

[jcapman]

same problem here.

windows 7 64 bit

internet explorer 11

[Braidan]

Thanks for the screenshots.  Hopefully someone at Adobe can look into this HAHAHA.  Can't wait for an alternative like HTML5 or something.

[Guest]

Something changed for the better.  Booted up this morning and was prompted to update Flash.  Downloaded and executed it for Firefox and it got by the 33% mark and successfully updated.  Hopefully it works that way for everyone else here.

[_maria_ · Accepted solution]

Hello,

The shim installer (as denoted by the screenshots) downloads/installs Flash Player silently.  Network connection/latency issues can result in lost connection errors.  The full installers download the entire file upfront, and once launched do not perform any further downloads in the background.  If you're having network connection/latency issues, please try downloading the full installers, posted at the bottom of the Installation problems | Flash Player | Windows page, in the 'Still having problems' section.

--

Maria

[jcapman]

connection issues on a wired connection with consistent 48-50mbps probably not likely to be the issue. I have also tried the full installer from that link with no luck. I did get a pop up yesterday for chrome that successfully installed but nothing for ie yet.

so what I did was started fresh and reinstalled win 7 and now its working fine. not sure what the problem could have been.