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Can't download database with API Method ContactList_Retrieve - Server Error Has Occurred.

New Here ,
Dec 22, 2014 Dec 22, 2014

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I am trying to connect from my company server to the Business Catalyst site using the API to download the contacts from the CRM on a regular basis.  I followed the instructions on at http://kb.worldsecuresystems.com/850/bc_850.html?bc-partner (Using web services to connect your site to an external customer database) and think I've almost got it, but when I post the request, it returns the following: ERROR: A server error has occurred.

I am using the following code:

POST https://secure.worldsecuresystems.com/catalystwebservice/catalystcrmwebservice.asmx

Content-Type: text/xml; charset=utf-8

Content-Length: length

SOAPAction: "http://tempuri.org/CatalystDeveloperService/CatalystCRMWebservice/ContactList_Retrieve"

<?xml version="1.0" encoding="utf-8"?>

<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">

    <soap:body>

        <ContactList_Retrieve xmlns="http://tempuri.org/CatalystDeveloperService/CatalystCRMWebservice">

            <username>MyBusinessCatalystAdminUsername</username>

              <password>MyPassword</password>

              <siteId>MySiteID from my Dashboard</siteId>

              <lastUpdateDate>Today's Date</lastUpdateDate>

              <recordStart>0</recordStart>

              <moreRecords>True</moreRecords>

        </ContactList_Retrieve>

      </soap:Body>

    </soap:Envelope>

I am submitting the request using Microsoft Msxml2.XMLHTTP.3.0 object in ASP.  I know the code for submitting works with other web services, so I think there is something I'm missing when submitting this to Business Catalyst.

Please provide any feedback or suggestions you might have so I can get this working.

Thank you,

Colin Anderson

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3rd party integration

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Guide ,
Jan 08, 2015 Jan 08, 2015

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You are posting to the wrong URL, post to your website's URL.... https://<YOURWEBSITE>.worldsecuresystems.com

Also what do you date formats look like? You need to send them in the correct format BC wants which is like this 1980-01-01T00:00:00

You also *might* have to start from record 1, can't remember if BC starts at 0 or 1

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