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Why can't I update my flash player ?!!

Guest
Dec 23, 2014 Dec 23, 2014

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I can't play videos on my mac anymore because it keeps telling me that I have to update my flash player. If I go to the Adobe site and try to download the update it works great until step 2. Then when it comes to open the downloaded file to move to the next step it won't let me open it .. It's not the right type of file to it just opens up and displays a bunch of weird letters and symbols ??

PLEASE HELP !!

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LEGEND ,
Dec 23, 2014 Dec 23, 2014

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You'll probably want to ask here ---> Flash Player

You're currently in the forum for Adobe Reader.

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Adobe Employee ,
Dec 23, 2014 Dec 23, 2014

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Moved from Adobe Reader forum

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Adobe Employee ,
Dec 24, 2014 Dec 24, 2014

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Hi vcormier,

Which browser are you using?

You might want to refer the KB Doc: http://helpx.adobe.com/flash-player/kb/troubleshoot-games-video-audio-flash.html

Regards,

Rave

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