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Hello,
One of our clients has a number of trainers that need to use the same admin email address to log in and export reports. It seems like only one person can be logged into the account at a time, which makes sense - but this will cause the trainers that get booted from the CMS to lose their work. Then there will be confusion over whether or not it's safe to log back in because they will boot the person out that just booted them.
Is there a way to lock the login for an admin email so that if Person A is logged into the CMS, Person B won't be able to log into the CMS with the login until Person A logs out?
If that isn't an option, is there a way to display on a web page whether or not the admin login is in use? We just need some kind of automated way to mitigate this. We can't have a shared doc where people can checkout the login because with the number of trainers, people are bound to mess up that kind of manual process.
Any ideas are appreciated.
Thanks
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Hi,
This is a system behavior, when you use the same ID to login, it will end the previous session. Unfortunately there is no alternate to this. But what you can try, create a user role and assign permissions to view reports, and add multiple users to that user role. So they can work on report at the same time
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This is 100% a security feature and a must. One of the biggest security issues at a company is when people share passwords. Some of the biggest stories of "hacking" out there in the web - most are not actual true hacks but people gaining access based on bad passwords, keyloggers on someones machine or moreover sharing logins etc.
Change why and how your doing this with any client ASAP!
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The only solution I have found is to upgrade the number of users. Admin users beyond what you have for the account cost more but the users don't have admin privileges.
Right?