Connection Error: Digital editions could no connect to the activation server.

[sandhills14]

Hi. I'm using Windows 7 and Adobe Digital Editions 4.0.2. Every time I try to authorize my computer with my Adobe-ID (which is working properly since I can log in to my Adobe account without any trouble) it says "connection error: digital editions could not connect to the activation server. Please check that you are connected to the internet." although my internet connection is working properly.

I tried deinstalling and reinstalling ADE, I deactivated my firewall, I've tried to download ADE via Internet Explorer (I'm usually using Firefox) with all the settings recommended here: http://tohellmylovewithyou.wordpress.com/2010/08/05/ade/ , and deleting the authorization is not possible and thus does not work either.

None of these things has helped and I haven't found any other recommendations in forums or elswhere.

Could someone help me solve this problem?

Thanks a lot!

[Juliand33]

Have the same problem (different laptop), but cannot get connected to authorise pc????? very frustrating

[IroquoisAve]

I am having the same issue. new kobo aura and cant put any library books on it!

[Kathy96]

I am getting the same error.

Yay - the content is now so protected even I cannot read it.

[roxanne_A]

I am having the same problem.

would love to know how to fix it, i have tried everything.

[Kathy96]

We fixed the problem by downloading version 3. This then worked.

[Adobe_Digital_Editions_4_]

I have a new Kobo Aura ebook and I experience the same problem..."E_AUTH_NOT_READY" error!

Chat assistance doesn't work...help us please! My Adobe ID account is ok but I can't authorize my pc and so I can't transfer ebook protected.

[IroquoisAve]

Try downloading 3.0 version and ensure kobo is connected to computer u r trying to authorize.

Leanne

Sent from my iPhone

[Adobe_Digital_Editions_4_]

I tried with the 3.0 version but nothing changes. Same "E_AUTH_NOT_READY" error trying to authorize computer and ebook.

[Adobe_Digital_Editions_4_]

I tried and retried with version 4.0 and finally...I succeed in authorize my pc and my Kobo Aura!

This time I didn't request to authorize my computer but I added an ebook protected to my Adobe Digital Editions library and then I tried to open it. When the program asked me the authorization to read the ebook I used my Adobe ID and...magically I get it!

[sonja1983]

I could authorise on version 3, but I kept on getting a connection error when trying to open a protected acsm file.

What worked for me was that I set Internet Explorer as my default browser and reset the settings in internet explorer: tools - internet options - advanced - reset.

After that I did not get the connection error message anymore and I could open the file.