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Photoshop not recognizing Pen Pressure

Community Beginner ,
Sep 30, 2013 Sep 30, 2013

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I'm using Photoshop CS6 64-bit with a Wacom Bamboo Pen tablet.  I've already tried fixing/resetting the tablet numerous times, and I've come to the conclusion that the problem is with Photoshop, not the tablet.  Important points of my problem

1. Whenever I completely reset my computer, photoshop recognizes the tablet and uses it correctly. The problem arises after I close my laptop or unplug the tablet.  When I try to use it again, it gives the triangle warning box that says pen sensitivity is not available without a pressure-sensitive tablet.

2. The tablet with Pen Pressure works in Manga Studio 100% of the time.  This is why I'm posting this in the Adobe Forums, not Wacom.

I've tried several fixes, I must have reinstalled different versions of my Tablet Driver 10 times at least, it always comes back to this same problem.  No matter what I do, it works for awhile, but when I put my laptop to sleep or unplug the tablet, photoshop no longer recognizes it.

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Adobe
Sep 30, 2013 Sep 30, 2013

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Check to see if Wacom has updated drivers.  If that doesn't solve it, contact Wacom and work with them to figure out the issue on your system/drivers.

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Community Beginner ,
Sep 30, 2013 Sep 30, 2013

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The updated drivers don't change anything, and like I mentioned, the tablet is recognized in other programs, so it shouldnt be a driver problem.  It's photoshop specific

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Sep 30, 2013 Sep 30, 2013

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It has to be a driver problem from your description.  Photoshop detects the availability of pressure based on the input from the driver.  You need to talk to Wacom.

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Community Beginner ,
May 25, 2017 May 25, 2017

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You're not

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Community Expert ,
Sep 30, 2013 Sep 30, 2013

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Are you seeing a tapered line in the Brush panel preview?   If not, then pen pressure won't do anything.  Easiest way to test is to select one of the brushes that install with the Wacom drivers. 

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People's Champ ,
Feb 18, 2018 Feb 18, 2018

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Trevor.Dennis  wrote

Are you seeing a tapered line in the Brush panel preview?   If not, then pen pressure won't do anything.  Easiest way to test is to select one of the brushes that install with the Wacom drivers. 

Just noticed this.  None of my brushes are showing a tapered line.  This started with latest version of photoshop.  Im using an XP pEn Artist 22.  Pressure works fine in testing. Works fine in Illustrator.  The pressure is working, just not in Photoshop.  Why is pen pressure in Photoshop such a nightmare?

~Gutterfish

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Community Expert ,
Feb 18, 2018 Feb 18, 2018

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Gutterfish  wrote

Trevor.Dennis   wrote

Are you seeing a tapered line in the Brush panel preview?   If not, then pen pressure won't do anything.  Easiest way to test is to select one of the brushes that install with the Wacom drivers. 

Just noticed this.  None of my brushes are showing a tapered line.  This started with latest version of photoshop.  Im using an XP pEn Artist 22.  Pressure works fine in testing. Works fine in Illustrator.  The pressure is working, just not in Photoshop.  Why is pen pressure in Photoshop such a nightmare?

The problem with the non-Wacom tablets is that none of us know how the drivers work, so I tend to redirect those users to large user groups of their hardware.  Amazon is good — there are 141 user reviews of your tablet on Amazon as I type this, and they all get emailed if you ask a question.  Deviant Art is another good source because of the very high membership.  Did you know that Deviant Art is one of the top 40 earning websites in the world, with an annual revenue of $10 million?

Forum: XP-PEN 22HD Tablet? | DeviantArt

So all we can do is ask what API your tablet uses?  I have gained the feeling that Windows Ink is working better with Windows 10 since CC 2018, but prior to that, WinTab seemed to be the better choice.  But with non Wacom tablets, I just don't know how you would implement that.  The link on the forum overview page looks to be helpful to all tablet users (Windows 8.1 and 10 have the same functionality regards tablets).  It tells you how to construct the text file and where it should be located.

Tablet support for Photoshop on Windows 8

If you fix your issue, please come back and tell us about it so we can help other folk going forward.

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People's Champ ,
Feb 18, 2018 Feb 18, 2018

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Thanks Trevor,

Thanks for your response.

I got it working by creating the PSUserConfig file. Photoshop CC 2018 IGNORES TABLET PROPERTIES

My technical knowledge of drivers is severely limited but logic tells me that It's clear that Photoshop is at least partly

the problem as it's the only application that requires a "hack" to function properly.

The question of why PS is the only Adobe app that consistently suffers this issue seems like one that's hardly worth asking.

Thanks again for your response and suggestions.

~Gutterfish

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Community Beginner ,
Nov 16, 2013 Nov 16, 2013

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Try changing the pen nib.

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Community Expert ,
Nov 16, 2013 Nov 16, 2013

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cslynch wrote:

Try changing the pen nib.

Somebody please ban this joker!

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Community Beginner ,
Nov 16, 2013 Nov 16, 2013

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Ban? For updating a thread with a solution that worked for me? I responded to a couple of these threads to see whether changing the nib worked for anyone else. It was suggested in another thread (on another board) that losing pressure sensitivity was a symptom of an old nib. I changed mine and photoshop started working again.

This is a pervasive issue that has plagued me through multiple Wacom tablets and multiple versions of Photoshop. Frankly, the only reason I joined this forum was to let people know that changing my pen nib appears to have fixed the problem. With that said, I haven't tested for any length of time. The instant I changed the nib it worked. But it may be a coincidence.

So ban away I guess.

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New Here ,
Oct 30, 2018 Oct 30, 2018

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This thread is amazing. I had the same issue and pulling my pen nib out and putting it back in totally fixed the issue. I couldn't believe it. You're a hero... and I definitely scoffed at your suggestion at first...

Thanks!

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New Here ,
Feb 12, 2015 Feb 12, 2015

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Uh...I just did it and it worked!! Pull your pen nib out and push it back in...worked instantly for me!!!

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New Here ,
Jan 24, 2017 Jan 24, 2017

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Funny thing is I feel for this and i'm a gameing art student at uni hahah

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Explorer ,
Jul 10, 2017 Jul 10, 2017

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Changing the pen nib worked for me.   Somebody please ban the name-calling old guy who doesn't understand tech wears out when it's actually being used. (how do such negative types of people become moderators that are supposed to support a community? )

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New Here ,
Jun 03, 2014 Jun 03, 2014

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Thanks for the tip.  I also had the same problem in Photoshop CC and was tearing my hair out trying to figure it out.  Changing the pen nib worked instantly for me too.

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New Here ,
Mar 06, 2018 Mar 06, 2018

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I had the same problem and couldn't figure it out. Restarted my computer, restarted Photoshop. Then I saw the "change your pen nib" comment, and instead decided to just take my pen nib out and put it back in. It worked instantly. Try that first. No joke, and I'm surprised it was that, I wouldn't have ever guessed it.

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Participant ,
Mar 18, 2018 Mar 18, 2018

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That is hilarious. A million helpful videos and settings and windows.ink &c &c.
I took the nib out and put it back in. Bingo. *sigh* LOL

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New Here ,
Sep 23, 2016 Sep 23, 2016

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Worked for me. Cheers mate.

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New Here ,
Mar 16, 2020 Mar 16, 2020

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Thanks a lot! I've tried everything including rewrite PSUserConfig file. All failed and then I saw your post. I changed a new nib and it fixed my problem in PS CC 2020 immediately!  

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New Here ,
Apr 02, 2014 Apr 02, 2014

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Just wanted to mention that I was having the same problem in CC, and changing my pen nib worked instantly. Sounds crazy, but it's still a totally valid solution. It's a good time to remember to update your drivers, though.

Sorry to post in something so old, but hopefully some people will get a use out of it if they're looking for a solution in CC.

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New Here ,
Jan 03, 2015 Jan 03, 2015

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Just to add to this, changing the nib worked for me for some reason, but then changing back to the old nib that didn't work originally still worked!

Following this I needed to check shape dynamics and transfer brush settings because I'd been messing about with these while trying to get pressure sensitivity to work.

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New Here ,
Feb 14, 2015 Feb 14, 2015

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Confirmed, just pull the nib out and put it back in, it works!!!!!!

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New Here ,
Jun 05, 2015 Jun 05, 2015

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If that does not work open photoshop and open brush preferences which you can do by pressing F5 and going under brushes make sure that under shape dynamics that control is set to pen pressure I have had the problem where that setting turns to off after unplugging the tablet or putting my laptop to sleep.

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