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Installer stops running

Guest
Jan 05, 2015 Jan 05, 2015

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I have been trying to install the latest flash player plugin for Firefox but it keeps stopping after the first dialog window.

OS: Windows 8

Installer: install_flashplayer16x32_mssa_aaa_aih.exe

When the installer first started, a dialog window asked if I allow it to modify the hard disk. After answering yes, nothing happened afterwards. When I opened up the task manager, I could not find the installer. So it just stopped running.

I have Norton Internet Security running in the background. But I confirmed that it is NOT configured to block the flash installer.

I have not been able to find any discussion on this particular problem. Please help. Thanks in advance.

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Adobe Employee ,
Jan 06, 2015 Jan 06, 2015

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Hello,


Please try using the full installer posted at the bottom of the Installation problems | Flash Player | Windows page in the 'Still having problems' section.

--

Maria

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