Installation of Digital Editions fails

[forum_för_digital_edition]

I have been trying to install Adobe Digital Editions without success. I am arriving at ”Extract: TPI.dll”, after that nothing happens and it is not even possible to cancel the process. The problem is the same with v4, v3 and v2. I am running Windows 7. What is the problem?

With thanks, Jonas Hasselrot, Sweden

The following messages are obtained:

Output folder: C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.0 Extract: DigitalEditions.exe Extract: ADEAutoUpdater.exe Extract: rmsdk_wrapper.dll... 100% Extract: migration.exe Extract: log4net.dll Output folder: C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.0\resources Extract: ReaderClientCert.sig Extract: userStyle.css Output folder: C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.0\resources\fonts Extract: CourierStd-Bold.otf Extract: CourierStd-BoldOblique.otf Extract: CourierStd-Oblique.otf Extract: CourierStd.otf Extract: MinionPro-Bold.otf Extract: MinionPro-BoldIt.otf Extract: MinionPro-It.otf Extract: MinionPro-Regular.otf Extract: MyriadPro-Bold.otf Extract: MyriadPro-BoldIt.otf Extract: MyriadPro-It.otf Extract: MyriadPro-Regular.otf Extract: SymbolStd.otf Output folder: C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.0\resources\hyphenDicts Extract: hyph_de.dic Extract: hyph_en.dic Extract: hyph_es.dic Extract: hyph_fr.dic Extract: hyph_it.dic Extract: hyph_pt.dic Output folder: C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.0\resources\readium-shared-js Extract: AdobeRDMHelper.js Extract: README.md Extract: Readium.js Extract: ReadiumJS_InputFiles.txt Extract: host_app_feedback.js Extract: load.html Extract: reader.html Output folder: C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.0\resources\readium-shared-js\host_app_reference_files Extract: sample_styles.css Output folder: C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.0\resources\readium-shared-js\static Extract: MOHighlight.css Extract: annotations.css Extract: sdk.css Output folder: C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.0 Output folder: C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.0\de Extract: DigitalEditions.resources.dll Extract: migration.resources.dll Output folder: C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.0 Output folder: C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.0\es Extract: DigitalEditions.resources.dll Extract: migration.resources.dll Output folder: C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.0 Output folder: C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.0\fr Extract: DigitalEditions.resources.dll Extract: migration.resources.dll Output folder: C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.0 Output folder: C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.0\it Extract: DigitalEditions.resources.dll Extract: migration.resources.dll Output folder: C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.0 Output folder: C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.0\ja Extract: DigitalEditions.resources.dll Extract: migration.resources.dll Output folder: C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.0 Output folder: C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.0\ko Extract: DigitalEditions.resources.dll Extract: migration.resources.dll Output folder: C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.0 Output folder: C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.0\nl Extract: DigitalEditions.resources.dll Extract: migration.resources.dll Output folder: C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.0 Output folder: C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.0\pt Extract: DigitalEditions.resources.dll Extract: migration.resources.dll Output folder: C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.0 Output folder: C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.0\zh-Hans Extract: DigitalEditions.resources.dll Extract: migration.resources.dll Output folder: C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.0 Output folder: C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.0\zh-Hant Extract: DigitalEditions.resources.dll Extract: migration.resources.dll Output folder: C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.0 Output folder: C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.0 Extract: uninstall.exe Output folder: C:\Users\Jonas\AppData\Local\Temp Delete file: C:\Users\Jonas\AppData\Local\Temp\TPI.dll Extract: TPI.dll

[JohnMelv]

I am running Windows 8.1 and I am having exactly the same problem. Attached is an image of the installation process. I have downloaded the program twice using Chrome first and then IE. I can only stop the process through Task Manager.

[arlie57]

Same problem for me tried everything. Adobe offers no help just refers me to forums. Cannot access library books on my computer or use my Nook. Veyr frustrated!

[forum_för_digital_edition]

_Installation of Digital Editions fails _

I have been trying again to install Adobe Digital Editions and finally

found a clue. I am using ZoneAlarm as a fire wall. The installation is

completed correctly if ZoneAlarm is shut off. But I still cannot run

Digital Edition without first shutting ZoneAlarm off.

I have used ZoneAlarm for very long and never had problems with that

program. So it is Adobe that has a problem. Indeed very frustrating that

Adobe offers no help. I wish they would read this.

arlie57 skrev den 2015-01-16 20:28:

>

Installation of Digital Editions fails

created by arlie57 <https://forums.adobe.com/people/arlie57> in /Adobe

Digital Editions/ - View the full discussion

<https://forums.adobe.com/message/7103377#7103377>

[arturo_sc_4]

I am running Windows 8.1 and I am having exactly the same problem!!