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RoboHelp11 - web help: stop words are appearing in 508 Compliant Output published help search area?

New Here ,
Jan 06, 2015 Jan 06, 2015

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Hello - I am trying to stop specific words and symbols from appearing in the search area of a Section 508 Compliant output.

This is what I tried: Edit > Search Metadata > Stop Words. Then I clicked New and typed the word or symbol in the stop list and clicked OK.

When I publish the 508 compliant project, the words or symbols still appeared in the search? When I look at the stop list the words or symbols I added are still on the list. I also noticed that the default Stop List and "Always Ignore" Words (for example: a, and, the...) are also appearing in the search of the published project?

I checked a different project with the 508 compliant output and see the same result.


Are there different, or additional steps to get Stop Words to work in RH11?

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Community Expert ,
Jan 06, 2015 Jan 06, 2015

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If you do a test with the Section 508 stuff turned off, do the Stop or Ignore words features work? It may be that the 508 stuff is messing with the functionality.

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New Here ,
Jan 06, 2015 Jan 06, 2015

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The stop and ignore features do work correctly when the Section 508 Compliant is not checked.

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LEGEND ,
Jan 06, 2015 Jan 06, 2015

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I'd suggest reporting this as a bug. It's likely something that was overlooked during development and beta testing.

Click here to open the bug report form

Cheers... Rick

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New Here ,
Jan 06, 2015 Jan 06, 2015

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I will report this. Thank you!

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