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hi, can someone help me?

New Here ,
Jan 03, 2015 Jan 03, 2015

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hi, i am trying to install adobe flash player but its asking me for an administrators username and password which is different to mine. i am using a macbook pro

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Adobe Employee ,
Jan 06, 2015 Jan 06, 2015

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This password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.

If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt.  If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.

If this is your work machine and it's asking for an Administrator password, well, you'll need to have a conversation with your friendly IT person.

If you're still stumped, you may need to reset the password on your Mac:

http://support.apple.com/kb/PH18653

http://support.apple.com/kb/PH14325

http://support.apple.com/en-us/HT201240

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