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Problems w/ Adobe Flash Player

New Here ,
Dec 30, 2014 Dec 30, 2014

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Hi. I have a Sony VAIO Notebook PC (2.4GHz Pentium, 1 GB RAM, Windows XP Home (SP3). I recently had to return my HDD to its original factory settings. Prior to this time I encountered no problems w/ the flash player.

When I go to install my hp PhotoSmart Premium Printer, the software indicates that the flash player is too old. I end up receiving a black dialog box when opening the hp Solution Center and have no access to the features associated therewith.

When I attempt to download the newer flash player (toward this end, I download from the local library on to a flash drive and bring it home to my computer, the flash player installation seeks to access the Internet, which I do not have at home).

Has anyone encountered a similar problem? If so, how was it (or was it) handled?

Thank you very much.

Sincerely,

Mike Govia

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Adobe Employee ,
Jan 06, 2015 Jan 06, 2015

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