• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

Adobe Air not allowing installation of new program

New Here ,
Jan 03, 2015 Jan 03, 2015

Copy link to clipboard

Copied

Hello,

I recently purchased a new Lenovo Thinkpad laptop running Windows 7 and when I attempt to install my school review program, I get this error message:

"The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author."

I have uninstalled and reinstalled all adobe software on my computer several times while restarting it between installations and still no luck. I do not know if maybe there is a different version of Adobe air that I need to install? I tried installing the software included on the CD as well as the newest version from the Adobe website. Any help would be greatly appreciated!

- Bryan

TOPICS
Performance issues

Views

756

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 05, 2015 Jan 05, 2015

Copy link to clipboard

Copied

Hi Bryan,

Could you post your AIR install log file so we could see if a particular code is being thrown?

http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html#main_viewlog

Thanks,

Chris Campbell

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 07, 2015 Jan 07, 2015

Copy link to clipboard

Copied

[2015-01-02:18:27:02] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86

[2015-01-02:18:27:02] Commandline is:

[2015-01-02:18:27:02] No installed runtime detected

[2015-01-02:18:27:02] Found sidecar config file at d:\.airinstall.cfg

[2015-01-02:18:27:02] Read PTExam2014.air from sidecar file.

[2015-01-02:18:27:02] Using d:\PTExam2014.air as input file

[2015-01-02:18:27:04] Invoking Application Installer for combined install

[2015-01-02:18:27:04] Launching subprocess with commandline D:\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime D:\ -withRuntime -url file:///d:/PTExam2014.air

[2015-01-02:18:27:04] Application Installer begin with version 3.0.0.4080 on Windows 7 x86

[2015-01-02:18:27:04] Commandline is: -runtime D:\ -withRuntime -url file:///d:/PTExam2014.air

[2015-01-02:18:27:04] No installed runtime detected

[2015-01-02:18:27:06] Unpackaging file:///d:/PTExam2014.air to C:\Users\Bryan\AppData\Local\Temp\flaFE5A.tmp

[2015-01-02:18:27:13] Application signature verified

[2015-01-02:18:27:13] Unpackaging/validation complete

[2015-01-02:18:27:34] Converting unpackaged application to a native installation package in C:\Users\Bryan\AppData\Local\Temp\fla6BED.tmp

[2015-01-02:18:27:36] Native installation package creation failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: open[110]: MSI Error" errorID=0]

[2015-01-02:18:27:44] Application Installer end with exit code 7

[2015-01-02:18:27:44] Subprocess app installer failed (7)

[2015-01-02:18:27:44] Runtime Installer end with exit code 7

[2015-01-02:18:28:33] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86

[2015-01-02:18:28:33] Commandline is:

[2015-01-02:18:28:33] No installed runtime detected

[2015-01-02:18:28:33] Found sidecar config file at d:\.airinstall.cfg

[2015-01-02:18:28:33] Read PTExam2014.air from sidecar file.

[2015-01-02:18:28:33] No installed runtime detected

[2015-01-02:18:28:33] Using d:\PTExam2014.air as input file

[2015-01-02:18:28:33] Found sidecar config file at d:\.airinstall.cfg

[2015-01-02:18:28:33] Read PTExam2014.air from sidecar file.

[2015-01-02:18:28:33] Using d:\PTExam2014.air as input file

[2015-01-02:18:28:33] Invoking Application Installer for combined install

[2015-01-02:18:28:33] Launching subprocess with commandline D:\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime D:\ -withRuntime -url file:///d:/PTExam2014.air

[2015-01-02:18:28:33] Invoking Application Installer for combined install

[2015-01-02:18:28:33] Launching subprocess with commandline D:\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime D:\ -withRuntime -url file:///d:/PTExam2014.air

[2015-01-02:18:28:33] Application Installer begin with version 3.0.0.4080 on Windows Vista x86

[2015-01-02:18:28:33] Commandline is: -runtime D:\ -withRuntime -url file:///d:/PTExam2014.air

[2015-01-02:18:28:33] No installed runtime detected

[2015-01-02:18:28:33] Application Installer begin with version 3.0.0.4080 on Windows Vista x86

[2015-01-02:18:28:33] Commandline is: -runtime D:\ -withRuntime -url file:///d:/PTExam2014.air

[2015-01-02:18:28:33] No installed runtime detected

[2015-01-02:18:28:34] Unpackaging file:///d:/PTExam2014.air to C:\Users\Bryan\AppData\Local\Temp\fla5743.tmp

[2015-01-02:18:28:36] Unpackaging file:///d:/PTExam2014.air to C:\Users\Bryan\AppData\Local\Temp\fla60B5.tmp

[2015-01-02:18:28:40] Application signature verified

[2015-01-02:18:28:40] Unpackaging/validation complete

[2015-01-02:18:28:48] Application signature verified

[2015-01-02:18:28:48] Unpackaging/validation complete

[2015-01-02:18:29:02] Converting unpackaged application to a native installation package in C:\Users\Bryan\AppData\Local\Temp\flaC533.tmp

[2015-01-02:18:29:08] Cancel request received

[2015-01-02:18:29:08] Application Installer end with exit code 6

[2015-01-02:18:29:09] Subprocess app installer failed (6)

[2015-01-02:18:29:09] Cancel request received

[2015-01-02:18:29:09] Runtime Installer end with exit code 6

[2015-01-02:18:29:28] Native installation package creation failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: EndUpdateResource: Windows Error #5" errorID=0]

[2015-01-02:18:29:39] Application Installer end with exit code 7

[2015-01-02:18:29:39] Subprocess app installer failed (7)

[2015-01-02:18:29:39] Runtime Installer end with exit code 7

[2015-01-02:18:31:40] UI SWF load is complete

[2015-01-02:18:31:40] stateRunningAppInstaller: appinstaller -runtime D:\ -withRuntime -url file:///d:/Scorebuilders.air

[2015-01-02:18:31:42] Starting app install of file:///d:/Scorebuilders.air

[2015-01-02:18:31:43] UI SWF load is complete

[2015-01-02:18:31:45] UI initialized

[2015-01-02:18:31:45] beginning UI styling

[2015-01-02:18:31:45] UI styling complete

[2015-01-02:18:31:45] Unpackaging to C:\Users\Bryan\AppData\Local\Temp\fla4115.tmp

[2015-01-02:18:32:28] unpackaging/validation is complete

[2015-01-02:18:32:28] application is bound to this version of the runtime

[2015-01-02:18:32:28] app id SCOREBUILDERSPTEXAM

[2015-01-02:18:32:28] pub id

[2015-01-02:18:32:28] Application not located

[2015-01-02:18:32:28] Waiting for user confirmation

[2015-01-02:18:32:59] User confirmed action: install

[2015-01-02:18:32:59] creating native installer in: C:\Users\Bryan\AppData\Local\Temp\fla6364.tmp

[2015-01-02:18:33:00] native installer creation failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: EndUpdateResource: Windows Error #5" errorID=0]

[2015-01-02:18:33:06] starting cleanup of temporary files

[2015-01-02:18:33:07] application installer exiting

[2015-01-02:18:33:07] App installer failed; exit code 7

[2015-01-02:18:33:07] begin quitting

[2015-01-02:18:33:48] UI SWF load is complete

[2015-01-02:18:33:48] stateRunningAppInstaller: appinstaller -runtime D:\ -withRuntime -url file:///d:/Scorebuilders.air

[2015-01-02:18:33:48] Starting app install of file:///d:/Scorebuilders.air

[2015-01-02:18:33:48] UI SWF load is complete

[2015-01-02:18:33:49] UI initialized

[2015-01-02:18:33:49] beginning UI styling

[2015-01-02:18:33:49] UI styling complete

[2015-01-02:18:33:49] Unpackaging to C:\Users\Bryan\AppData\Local\Temp\fla2599.tmp

[2015-01-02:18:34:20] unpackaging/validation is complete

[2015-01-02:18:34:20] application is bound to this version of the runtime

[2015-01-02:18:34:20] app id SCOREBUILDERSPTEXAM

[2015-01-02:18:34:20] pub id

[2015-01-02:18:34:20] Application not located

[2015-01-02:18:34:20] Waiting for user confirmation

[2015-01-02:18:35:52] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86

[2015-01-02:18:35:52] Commandline is:

[2015-01-02:18:35:52] No installed runtime detected

[2015-01-02:18:35:59] Relaunching with elevation

[2015-01-02:18:35:59] Launching subprocess with commandline c:\users\bryan\appdata\local\temp\airfa36.tmp\adobe air installer.exe -ei

[2015-01-02:18:36:02] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86

[2015-01-02:18:36:02] Commandline is: -stdio \\.\pipe\AIR_2492_0 -ei

[2015-01-02:18:36:02] No installed runtime detected

[2015-01-02:18:36:02] Starting silent runtime install. Installing runtime version 15.0.0.356

[2015-01-02:18:36:02] Installing msi at c:\users\bryan\appdata\local\temp\airfa36.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}

[2015-01-02:18:36:07] Runtime Installer end with exit code 0

[2015-01-02:18:36:08] Elevated install completed

[2015-01-02:18:36:11] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2015-01-02:18:36:11] Runtime Installer end with exit code 0

[2015-01-02:18:36:11] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86

[2015-01-02:18:36:11] Commandline is: -installupdatecheck

[2015-01-02:18:36:11] Installed runtime (15.0.0.356) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-02:18:36:12] Performing pingback request

[2015-01-02:18:36:13] Pingback request completed with HTTP status 200

[2015-01-02:18:36:13] Starting runtime background update check

[2015-01-02:18:36:13] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/15.0.0.356/update

[2015-01-02:18:36:13] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/15.0.0.356/update to C:\Users\Bryan\AppData\Roaming\Adobe\AIR\Updater\Background

[2015-01-02:18:36:13] Runtime update not available

[2015-01-02:18:36:13] Unpackaging cancelled

[2015-01-02:18:36:13] Runtime Installer end with exit code 0

[2015-01-02:18:36:27] User canceled

[2015-01-02:18:36:27] starting cleanup of temporary files

[2015-01-02:18:36:27] application installer exiting

[2015-01-02:18:36:28] App installer was canceled

[2015-01-02:18:36:28] begin quitting

[2015-01-02:18:36:32] UI SWF load is complete

[2015-01-02:18:36:32] stateRunningAppInstaller: appinstaller -runtime D:\ -withRuntime -url file:///d:/Scorebuilders.air

[2015-01-02:18:36:33] Starting app install of file:///d:/Scorebuilders.air

[2015-01-02:18:36:33] UI SWF load is complete

[2015-01-02:18:36:33] UI initialized

[2015-01-02:18:36:33] beginning UI styling

[2015-01-02:18:36:33] UI styling complete

[2015-01-02:18:36:33] Unpackaging to C:\Users\Bryan\AppData\Local\Temp\flaA717.tmp

[2015-01-02:18:37:05] unpackaging/validation is complete

[2015-01-02:18:37:05] application is bound to this version of the runtime

[2015-01-02:18:37:05] app id SCOREBUILDERSPTEXAM

[2015-01-02:18:37:05] pub id

[2015-01-02:18:37:05] Application not located

[2015-01-02:18:37:05] Waiting for user confirmation

[2015-01-02:18:37:38] User confirmed action: install

[2015-01-02:18:37:38] creating native installer in: C:\Users\Bryan\AppData\Local\Temp\flaA2A5.tmp

[2015-01-02:18:37:40] native installer creation failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: EndUpdateResource: Windows Error #5" errorID=0]

[2015-01-02:18:37:57] starting cleanup of temporary files

[2015-01-02:18:37:58] application installer exiting

[2015-01-02:18:37:58] App installer failed; exit code 7

[2015-01-02:18:37:58] begin quitting

[2015-01-02:18:39:08] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86

[2015-01-02:18:39:08] Commandline is:

[2015-01-02:18:39:08] Installed runtime (15.0.0.356) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-02:18:39:08] Found sidecar config file at d:\.airinstall.cfg

[2015-01-02:18:39:08] Read PTExam2014.air from sidecar file.

[2015-01-02:18:39:08] Using d:\PTExam2014.air as input file

[2015-01-02:18:39:10] Invoking Application Installer for combined install

[2015-01-02:18:39:10] Launching subprocess with commandline D:\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime D:\ -withRuntime -url file:///d:/PTExam2014.air

[2015-01-02:18:39:11] Application Installer begin with version 3.0.0.4080 on Windows Vista x86

[2015-01-02:18:39:11] Commandline is: -runtime D:\ -withRuntime -url file:///d:/PTExam2014.air

[2015-01-02:18:39:11] Installed runtime (15.0.0.356) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-02:18:39:13] Unpackaging file:///d:/PTExam2014.air to C:\Users\Bryan\AppData\Local\Temp\fla16DA.tmp

[2015-01-02:18:39:20] Application signature verified

[2015-01-02:18:39:20] Unpackaging/validation complete

[2015-01-02:18:39:20] No app located for appID 'TherapyEdsNPTEReviewandStudyGuideCD2014' and pubID ''

[2015-01-02:18:39:34] Converting unpackaged application to a native installation package in C:\Users\Bryan\AppData\Local\Temp\fla695D.tmp

[2015-01-02:18:39:36] Native installation package creation succeeded

[2015-01-02:18:39:36] Starting app installation to C:\Program Files (x86)\Therapyed. Installing app TherapyEdsNPTEReviewandStudyGuideCD2014 version 1.0 using the source file at file:///d:/PTExam2014.air

[2015-01-02:18:39:36] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]

[2015-01-02:18:39:36] Launching subprocess with commandline D:\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime D:\ -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)\Therapyed" -desktopShortcut -programMenu file:///d:/PTExam2014.air

[2015-01-02:18:39:36] Relaunching with elevation

[2015-01-02:18:39:51] Application Installer begin with version 3.0.0.4080 on Windows 7 x86

[2015-01-02:18:39:51] Commandline is: -stdio \\.\pipe\AIR_3832_0 -runtime D:\ -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)\Therapyed" -desktopShortcut -programMenu file:///d:/PTExam2014.air

[2015-01-02:18:39:51] Installed runtime (15.0.0.356) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-02:18:39:51] Unpackaging file:///d:/PTExam2014.air to C:\Users\Bryan\AppData\Local\Temp\flaAC84.tmp

[2015-01-02:18:39:52] Application signature verified

[2015-01-02:18:39:52] Unpackaging/validation complete

[2015-01-02:18:39:52] No app located for appID 'TherapyEdsNPTEReviewandStudyGuideCD2014' and pubID ''

[2015-01-02:18:39:52] Converting unpackaged application to a native installation package in C:\Users\Bryan\AppData\Local\Temp\flaAF81.tmp

[2015-01-02:18:39:52] Native installation package creation failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: EndUpdateResource: Windows Error #5" errorID=0]

[2015-01-02:18:39:52] Elevated install failed: error 5005 Unhandled exception Error: EndUpdateResource: Windows Error #5

[2015-01-02:18:39:53] Application Installer end with exit code 7

[2015-01-02:18:42:03] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86

[2015-01-02:18:42:03] Commandline is: -arp:uninstall

[2015-01-02:18:42:03] Installed runtime (15.0.0.356) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-02:18:42:05] Relaunching with elevation

[2015-01-02:18:42:05] Launching subprocess with commandline c:\program files (x86)\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu

[2015-01-02:18:42:06] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86

[2015-01-02:18:42:06] Commandline is: -stdio \\.\pipe\AIR_4680_0 -eu

[2015-01-02:18:42:06] Installed runtime (15.0.0.356) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-02:18:42:06] Starting runtime uninstall. Uninstalling runtime version 15.0.0.356

[2015-01-02:18:42:06] Reinstalling c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\setup.msi

[2015-01-02:18:42:07] Uninstalling product with GUID {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}

[2015-01-02:18:42:09] Runtime Installer end with exit code 0

[2015-01-02:18:42:09] Elevated install completed

[2015-01-02:18:42:09] Runtime Installer end with exit code 0

[2015-01-02:18:42:46] Application Installer end with exit code 7

[2015-01-02:18:42:46] Subprocess app installer failed (7)

[2015-01-02:18:42:46] Runtime Installer end with exit code 7

[2015-01-02:18:44:33] Bootstrapper begin with version 3.8.0.1430 on Win x86

[2015-01-02:18:44:33] No installed runtime detected

[2015-01-02:18:44:33] Begin runtime download from http://airdownload.adobe.com/air/3/nai/windows6.1/x86/installer

[2015-01-02:18:44:38] Download success

[2015-01-02:18:44:38] Begin signature download from http://airdownload.adobe.com/air/3/nai/windows6.1/x86/installer.p7

[2015-01-02:18:44:38] Download success

[2015-01-02:18:44:38] Detached signature verified

[2015-01-02:18:44:38] Begin cert chain validation

[2015-01-02:18:44:38] Begin crl download from http://crl.adobe.com/prodSvce.crl

[2015-01-02:18:44:38] Download success

[2015-01-02:18:44:38] Begin crl download from http://crl.adobe.com/cds.crl

[2015-01-02:18:44:38] Download success

[2015-01-02:18:44:38] Begin crl download from ldap:///CN=CRL1, CN=Adobe Root CA, OU=Adobe Trust Services, O=Adobe Systems Incorporated, C=US?certificateRevocationList;binary,authorityRevocationList;binary,deltaRevocationList;binary

[2015-01-02:18:44:39] Download failure: could not retrieve crl crypt object

[2015-01-02:18:44:39] Cert chain validation succeeded

[2015-01-02:18:44:39] Launching subprocess with commandline "C:\Users\Bryan\AppData\Local\Temp\AIRRuntimeInstaller.exe" -x1 "C:\Users\Bryan\AppData\Local\Temp\AIRC7E0.tmp\Adobe Muse"

[2015-01-02:18:44:42] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86

[2015-01-02:18:44:42] Commandline is: -x1 "C:\Users\Bryan\AppData\Local\Temp\AIRC7E0.tmp\Adobe Muse"

[2015-01-02:18:44:42] No installed runtime detected

[2015-01-02:18:44:42] Invoking Application Installer for combined install

[2015-01-02:18:44:42] Launching subprocess with commandline C:\Users\Bryan\AppData\Local\Temp\AIR116E.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Bryan\AppData\Local\Temp\AIR116E.tmp -withRuntime -url "C:\Users\Bryan\AppData\Local\Temp\AIRC7E0.tmp\Adobe Muse"

[2015-01-02:18:44:42] Application Installer begin with version 15.0.0.356 on Windows 7 x86

[2015-01-02:18:44:42] Commandline is: -runtime C:\Users\Bryan\AppData\Local\Temp\AIR116E.tmp -withRuntime -url "C:\Users\Bryan\AppData\Local\Temp\AIRC7E0.tmp\Adobe Muse"

[2015-01-02:18:44:42] No installed runtime detected

[2015-01-02:18:44:43] Validating app in folder C:\Users\Bryan\AppData\Local\Temp\AIRC7E0.tmp\Adobe Muse

[2015-01-02:18:44:51] Application signature verified

[2015-01-02:18:44:51] Unpackaging/validation complete

[2015-01-02:18:45:04] Launching subprocess with commandline C:\Users\Bryan\AppData\Local\Temp\AIR116E.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Bryan\AppData\Local\Temp\AIR116E.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu "C:\Users\Bryan\AppData\Local\Temp\AIRC7E0.tmp\Adobe Muse"

[2015-01-02:18:45:04] Relaunching with elevation

[2015-01-02:18:45:06] Application Installer begin with version 15.0.0.356 on Windows 7 x86

[2015-01-02:18:45:06] Commandline is: -stdio \\.\pipe\AIR_4180_0 -runtime C:\Users\Bryan\AppData\Local\Temp\AIR116E.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu "C:\Users\Bryan\AppData\Local\Temp\AIRC7E0.tmp\Adobe Muse"

[2015-01-02:18:45:06] No installed runtime detected

[2015-01-02:18:45:06] Validating app in folder C:\Users\Bryan\AppData\Local\Temp\AIRC7E0.tmp\Adobe Muse

[2015-01-02:18:45:13] Application signature verified

[2015-01-02:18:45:13] Unpackaging/validation complete

[2015-01-02:18:45:13] Starting silent combined runtime and app install.

Installing runtime version 15.0.0.356.

Installing app AdobeMuse version 7.4.30 to C:\Program Files (x86) using the source file at C:\Users\Bryan\AppData\Local\Temp\AIRC7E0.tmp\Adobe Muse

[2015-01-02:18:45:13] Installing msi at C:\Users\Bryan\AppData\Local\Temp\AIR116E.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}

[2015-01-02:18:45:15] Installing msi at C:\Users\Bryan\AppData\Local\Temp\AIRC7E0.tmp\Adobe Muse\setup.msi with guid {185F5BA8-1806-AFDC-EF51-9E52C24F08D0}

[2015-01-02:18:45:20] Application Installer end with exit code 0

[2015-01-02:18:45:20] Elevated install completed

[2015-01-02:18:45:24] Application Installer end with exit code 0

[2015-01-02:18:45:24] Subprocess app installer succeeded

[2015-01-02:18:45:24] Runtime Installer end with exit code 0

[2015-01-02:18:45:24] Subprocess Runtime Installer succeeded

[2015-01-02:18:45:24] Bootstrapper end with exit code 0

[2015-01-02:18:45:51] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86

[2015-01-02:18:45:51] Commandline is:

[2015-01-02:18:45:51] Installed runtime (15.0.0.356) located at C:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-02:18:45:55] Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2015-01-02:18:45:55] Runtime Installer end with exit code 0

[2015-01-02:18:45:55] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86

[2015-01-02:18:45:55] Commandline is: -installupdatecheck

[2015-01-02:18:45:55] Installed runtime (15.0.0.356) located at C:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-02:18:45:55] Performing pingback request

[2015-01-02:18:45:55] Pingback request completed with HTTP status 200

[2015-01-02:18:45:55] Starting runtime background update check

[2015-01-02:18:45:55] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/15.0.0.356/update

[2015-01-02:18:45:55] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/15.0.0.356/update to C:\Users\Bryan\AppData\Roaming\Adobe\AIR\Updater\Background

[2015-01-02:18:45:56] Runtime update not available

[2015-01-02:18:45:56] Unpackaging cancelled

[2015-01-02:18:45:56] Runtime Installer end with exit code 0

[2015-01-02:18:46:11] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86

[2015-01-02:18:46:11] Commandline is:

[2015-01-02:18:46:11] Installed runtime (15.0.0.356) located at C:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-02:18:46:15] Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2015-01-02:18:46:15] Runtime Installer end with exit code 0

[2015-01-02:18:46:15] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86

[2015-01-02:18:46:15] Commandline is: -installupdatecheck

[2015-01-02:18:46:15] Installed runtime (15.0.0.356) located at C:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-02:18:46:16] Performing pingback request

[2015-01-02:18:46:16] Pingback request completed with HTTP status 200

[2015-01-02:18:46:16] Starting runtime background update check

[2015-01-02:18:46:16] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/15.0.0.356/update

[2015-01-02:18:46:16] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/15.0.0.356/update to C:\Users\Bryan\AppData\Roaming\Adobe\AIR\Updater\Background

[2015-01-02:18:46:17] Runtime update not available

[2015-01-02:18:46:17] Unpackaging cancelled

[2015-01-02:18:46:17] Runtime Installer end with exit code 0

[2015-01-02:18:46:49] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86

[2015-01-02:18:46:49] Commandline is:

[2015-01-02:18:46:49] Installed runtime (15.0.0.356) located at C:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-02:18:46:49] Found sidecar config file at d:\.airinstall.cfg

[2015-01-02:18:46:49] Read PTExam2014.air from sidecar file.

[2015-01-02:18:46:49] Using d:\PTExam2014.air as input file

[2015-01-02:18:46:50] Invoking Application Installer for combined install

[2015-01-02:18:46:50] Launching subprocess with commandline D:\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime D:\ -withRuntime -url file:///d:/PTExam2014.air

[2015-01-02:18:46:50] Application Installer begin with version 3.0.0.4080 on Windows Vista x86

[2015-01-02:18:46:50] Commandline is: -runtime D:\ -withRuntime -url file:///d:/PTExam2014.air

[2015-01-02:18:46:50] Installed runtime (15.0.0.356) located at C:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-02:18:46:51] Unpackaging file:///d:/PTExam2014.air to C:\Users\Bryan\AppData\Local\Temp\fla1248.tmp

[2015-01-02:18:46:55] Application signature verified

[2015-01-02:18:46:55] Unpackaging/validation complete

[2015-01-02:18:46:55] No app located for appID 'TherapyEdsNPTEReviewandStudyGuideCD2014' and pubID ''

[2015-01-02:18:47:04] Converting unpackaged application to a native installation package in C:\Users\Bryan\AppData\Local\Temp\fla4866.tmp

[2015-01-02:18:47:07] Native installation package creation failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: EndUpdateResource: Windows Error #5" errorID=0]

[2015-01-02:18:54:10] Application Installer end with exit code 7

[2015-01-02:18:54:10] Subprocess app installer failed (7)

[2015-01-02:18:54:10] Runtime Installer end with exit code 7

[2015-01-02:21:18:18] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86

[2015-01-02:21:18:18] Commandline is:

[2015-01-02:21:18:18] Installed runtime (15.0.0.356) located at C:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-02:21:18:18] Found sidecar config file at d:\.airinstall.cfg

[2015-01-02:21:18:18] Read PTExam2014.air from sidecar file.

[2015-01-02:21:18:18] Using d:\PTExam2014.air as input file

[2015-01-02:21:18:19] Invoking Application Installer for combined install

[2015-01-02:21:18:19] Launching subprocess with commandline D:\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime D:\ -withRuntime -url file:///d:/PTExam2014.air

[2015-01-02:21:18:20] Application Installer begin with version 3.0.0.4080 on Windows Vista x86

[2015-01-02:21:18:20] Commandline is: -runtime D:\ -withRuntime -url file:///d:/PTExam2014.air

[2015-01-02:21:18:20] Installed runtime (15.0.0.356) located at C:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-02:21:18:21] Unpackaging file:///d:/PTExam2014.air to C:\Users\Bryan\AppData\Local\Temp\fla1277.tmp

[2015-01-02:21:18:25] Application signature verified

[2015-01-02:21:18:25] Unpackaging/validation complete

[2015-01-02:21:18:25] No app located for appID 'TherapyEdsNPTEReviewandStudyGuideCD2014' and pubID ''

[2015-01-02:21:18:39] Converting unpackaged application to a native installation package in C:\Users\Bryan\AppData\Local\Temp\fla5966.tmp

[2015-01-02:21:18:41] Native installation package creation failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: EndUpdateResource: Windows Error #5" errorID=0]

[2015-01-02:21:18:46] Application Installer end with exit code 7

[2015-01-02:21:18:46] Subprocess app installer failed (7)

[2015-01-02:21:18:46] Runtime Installer end with exit code 7

[2015-01-02:21:20:18] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86

[2015-01-02:21:20:18] Commandline is: -arp:uninstall

[2015-01-02:21:20:18] Installed runtime (15.0.0.356) located at C:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-02:21:20:24] Relaunching with elevation

[2015-01-02:21:20:24] Launching subprocess with commandline c:\program files (x86)\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu

[2015-01-02:21:20:24] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86

[2015-01-02:21:20:24] Commandline is: -stdio \\.\pipe\AIR_1316_0 -eu

[2015-01-02:21:20:24] Installed runtime (15.0.0.356) located at C:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-02:21:20:24] Starting runtime uninstall. Uninstalling runtime version 15.0.0.356

[2015-01-02:21:20:25] Reinstalling C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\setup.msi

[2015-01-02:21:20:33] Uninstalling product with GUID {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}

[2015-01-02:21:20:40] Runtime Installer end with exit code 0

[2015-01-02:21:20:40] Elevated install completed

[2015-01-02:21:20:40] Runtime Installer end with exit code 0

[2015-01-02:21:24:20] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86

[2015-01-02:21:24:20] Commandline is:

[2015-01-02:21:24:20] No installed runtime detected

[2015-01-02:21:24:20] Found sidecar config file at d:\.airinstall.cfg

[2015-01-02:21:24:20] Read PTExam2014.air from sidecar file.

[2015-01-02:21:24:20] Using d:\PTExam2014.air as input file

[2015-01-02:21:24:23] Invoking Application Installer for combined install

[2015-01-02:21:24:23] Launching subprocess with commandline D:\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime D:\ -withRuntime -url file:///d:/PTExam2014.air

[2015-01-02:21:24:24] Application Installer begin with version 3.0.0.4080 on Windows Vista x86

[2015-01-02:21:24:24] Commandline is: -runtime D:\ -withRuntime -url file:///d:/PTExam2014.air

[2015-01-02:21:24:24] No installed runtime detected

[2015-01-02:21:24:26] Unpackaging file:///d:/PTExam2014.air to C:\Users\Bryan\AppData\Local\Temp\fla3909.tmp

[2015-01-02:21:24:34] Application signature verified

[2015-01-02:21:24:34] Unpackaging/validation complete

[2015-01-02:21:25:17] Converting unpackaged application to a native installation package in C:\Users\Bryan\AppData\Local\Temp\flaFFF1.tmp

[2015-01-02:21:25:20] Native installation package creation failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: EndUpdateResource: Windows Error #5" errorID=0]

[2015-01-02:21:28:19] Application Installer end with exit code 7

[2015-01-02:21:28:23] Subprocess app installer failed (7)

[2015-01-02:21:28:23] Runtime Installer end with exit code 7

[2015-01-02:21:36:29] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86

[2015-01-02:21:36:29] Commandline is:

[2015-01-02:21:36:29] No installed runtime detected

[2015-01-02:21:36:33] Relaunching with elevation

[2015-01-02:21:36:33] Launching subprocess with commandline c:\users\bryan\appdata\local\temp\air30c0.tmp\adobe air installer.exe -ei

[2015-01-02:21:36:36] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86

[2015-01-02:21:36:36] Commandline is: -stdio \\.\pipe\AIR_4200_0 -ei

[2015-01-02:21:36:36] No installed runtime detected

[2015-01-02:21:36:36] Starting silent runtime install. Installing runtime version 15.0.0.356

[2015-01-02:21:36:36] Installing msi at c:\users\bryan\appdata\local\temp\air30c0.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}

[2015-01-02:21:36:39] Runtime Installer end with exit code 0

[2015-01-02:21:36:40] Elevated install completed

[2015-01-02:21:36:45] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2015-01-02:21:36:45] Runtime Installer end with exit code 0

[2015-01-02:21:36:45] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86

[2015-01-02:21:36:45] Commandline is: -installupdatecheck

[2015-01-02:21:36:45] Installed runtime (15.0.0.356) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-02:21:36:46] Performing pingback request

[2015-01-02:21:36:46] Pingback request completed with HTTP status 200

[2015-01-02:21:36:46] Starting runtime background update check

[2015-01-02:21:36:46] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/15.0.0.356/update

[2015-01-02:21:36:46] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/15.0.0.356/update to C:\Users\Bryan\AppData\Roaming\Adobe\AIR\Updater\Background

[2015-01-02:21:36:47] Runtime update not available

[2015-01-02:21:36:47] Unpackaging cancelled

[2015-01-02:21:36:47] Runtime Installer end with exit code 0

[2015-01-02:21:38:09] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86

[2015-01-02:21:38:09] Commandline is:

[2015-01-02:21:38:09] Installed runtime (15.0.0.356) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-02:21:38:09] Found sidecar config file at d:\.airinstall.cfg

[2015-01-02:21:38:09] Read PTExam2014.air from sidecar file.

[2015-01-02:21:38:09] Using d:\PTExam2014.air as input file

[2015-01-02:21:38:09] Invoking Application Installer for combined install

[2015-01-02:21:38:09] Launching subprocess with commandline D:\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime D:\ -withRuntime -url file:///d:/PTExam2014.air

[2015-01-02:21:38:10] Application Installer begin with version 3.0.0.4080 on Windows Vista x86

[2015-01-02:21:38:10] Commandline is: -runtime D:\ -withRuntime -url file:///d:/PTExam2014.air

[2015-01-02:21:38:10] Installed runtime (15.0.0.356) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-02:21:38:10] Unpackaging file:///d:/PTExam2014.air to C:\Users\Bryan\AppData\Local\Temp\flaCC63.tmp

[2015-01-02:21:38:11] Application signature verified

[2015-01-02:21:38:11] Unpackaging/validation complete

[2015-01-02:21:38:12] No app located for appID 'TherapyEdsNPTEReviewandStudyGuideCD2014' and pubID ''

[2015-01-02:21:38:27] Converting unpackaged application to a native installation package in C:\Users\Bryan\AppData\Local\Temp\flaC7F.tmp

[2015-01-02:21:38:27] Native installation package creation failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: EndUpdateResource: Windows Error #5" errorID=0]

[2015-01-02:21:57:27] Runtime Installer begin with version 3.0.0.4080 on Windows XP x86

[2015-01-02:21:57:27] Commandline is:

[2015-01-02:21:57:27] Installed runtime (15.0.0.356) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-02:21:57:27] Found sidecar config file at d:\.airinstall.cfg

[2015-01-02:21:57:27] Read PTExam2014.air from sidecar file.

[2015-01-02:21:57:27] Using d:\PTExam2014.air as input file

[2015-01-02:21:57:27] Invoking Application Installer for combined install

[2015-01-02:21:57:27] Launching subprocess with commandline D:\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime D:\ -withRuntime -url file:///d:/PTExam2014.air

[2015-01-02:21:57:27] Application Installer begin with version 3.0.0.4080 on Windows XP x86

[2015-01-02:21:57:27] Commandline is: -runtime D:\ -withRuntime -url file:///d:/PTExam2014.air

[2015-01-02:21:57:27] Installed runtime (15.0.0.356) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-02:21:57:28] Unpackaging file:///d:/PTExam2014.air to C:\Users\Bryan\AppData\Local\Temp\fla756E.tmp

[2015-01-02:21:57:38] Application signature verified

[2015-01-02:21:57:38] Unpackaging/validation complete

[2015-01-02:21:57:38] No app located for appID 'TherapyEdsNPTEReviewandStudyGuideCD2014' and pubID ''

[2015-01-02:21:57:45] Converting unpackaged application to a native installation package in C:\Users\Bryan\AppData\Local\Temp\flaB9BE.tmp

[2015-01-02:21:57:48] Native installation package creation failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: EndUpdateResource: Windows Error #5" errorID=0]

[2015-01-02:22:00:12] Application Installer end with exit code 7

[2015-01-02:22:00:13] Subprocess app installer failed (7)

[2015-01-02:22:00:13] Runtime Installer end with exit code 7

[2015-01-02:22:00:23] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86

[2015-01-02:22:00:23] Commandline is:

[2015-01-02:22:00:23] Installed runtime (15.0.0.356) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-02:22:00:23] Found sidecar config file at d:\.airinstall.cfg

[2015-01-02:22:00:23] Read PTExam2014.air from sidecar file.

[2015-01-02:22:00:23] Using d:\PTExam2014.air as input file

[2015-01-02:22:00:23] Invoking Application Installer for combined install

[2015-01-02:22:00:23] Launching subprocess with commandline D:\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime D:\ -withRuntime -url file:///d:/PTExam2014.air

[2015-01-02:22:00:23] Application Installer begin with version 3.0.0.4080 on Windows Vista x86

[2015-01-02:22:00:23] Commandline is: -runtime D:\ -withRuntime -url file:///d:/PTExam2014.air

[2015-01-02:22:00:23] Installed runtime (15.0.0.356) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-02:22:00:24] Unpackaging file:///d:/PTExam2014.air to C:\Users\Bryan\AppData\Local\Temp\fla252C.tmp

[2015-01-02:22:00:25] Application signature verified

[2015-01-02:22:00:25] Unpackaging/validation complete

[2015-01-02:22:00:25] No app located for appID 'TherapyEdsNPTEReviewandStudyGuideCD2014' and pubID ''

[2015-01-02:22:00:30] Converting unpackaged application to a native installation package in C:\Users\Bryan\AppData\Local\Temp\fla3E58.tmp

[2015-01-02:22:00:31] Native installation package creation failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: EndUpdateResource: Windows Error #5" errorID=0]

[2015-01-02:22:00:35] Application Installer end with exit code 7

[2015-01-02:22:00:35] Subprocess app installer failed (7)

[2015-01-02:22:00:35] Runtime Installer end with exit code 7

[2015-01-02:22:00:54] Application Installer end with exit code 7

[2015-01-02:22:00:54] Subprocess app installer failed (7)

[2015-01-02:22:00:54] Runtime Installer end with exit code 7

[2015-01-02:22:02:40] Application Installer begin with version 15.0.0.356 on Windows 7 x86

[2015-01-02:22:02:40] Commandline is: D:\PTExam2014.air

[2015-01-02:22:02:40] Installed runtime (15.0.0.356) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-02:22:02:40] Unpackaging file:///D:/PTExam2014.air to C:\Users\Bryan\AppData\Local\Temp\fla3AFD.tmp

[2015-01-02:22:02:41] Application signature verified

[2015-01-02:22:02:41] Unpackaging/validation complete

[2015-01-02:22:02:41] No app located for appID 'TherapyEdsNPTEReviewandStudyGuideCD2014' and pubID ''

[2015-01-02:22:02:47] Cancel request received

[2015-01-02:22:02:47] Application Installer end with exit code 6

[2015-01-02:22:08:24] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86

[2015-01-02:22:08:24] Commandline is:

[2015-01-02:22:08:24] Installed runtime (15.0.0.356) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-02:22:08:24] Found sidecar config file at d:\.airinstall.cfg

[2015-01-02:22:08:24] Read PTExam2014.air from sidecar file.

[2015-01-02:22:08:24] Using d:\PTExam2014.air as input file

[2015-01-02:22:08:24] Invoking Application Installer for combined install

[2015-01-02:22:08:24] Launching subprocess with commandline D:\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime D:\ -withRuntime -url file:///d:/PTExam2014.air

[2015-01-02:22:08:24] Application Installer begin with version 3.0.0.4080 on Windows Vista x86

[2015-01-02:22:08:24] Commandline is: -runtime D:\ -withRuntime -url file:///d:/PTExam2014.air

[2015-01-02:22:08:24] Installed runtime (15.0.0.356) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-02:22:08:25] Unpackaging file:///d:/PTExam2014.air to C:\Users\Bryan\AppData\Local\Temp\fla7D1B.tmp

[2015-01-02:22:08:26] Application signature verified

[2015-01-02:22:08:26] Unpackaging/validation complete

[2015-01-02:22:08:26] No app located for appID 'TherapyEdsNPTEReviewandStudyGuideCD2014' and pubID ''

[2015-01-02:22:08:32] Converting unpackaged application to a native installation package in C:\Users\Bryan\AppData\Local\Temp\fla9760.tmp

[2015-01-02:22:08:32] Native installation package creation failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: EndUpdateResource: Windows Error #5" errorID=0]

[2015-01-02:22:08:35] Application Installer end with exit code 7

[2015-01-02:22:08:35] Subprocess app installer failed (7)

[2015-01-02:22:08:35] Runtime Installer end with exit code 7

[2015-01-02:22:09:39] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86

[2015-01-02:22:09:39] Commandline is:

[2015-01-02:22:09:39] Installed runtime (15.0.0.356) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-02:22:09:46] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2015-01-02:22:09:46] Runtime Installer end with exit code 0

[2015-01-02:22:09:46] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86

[2015-01-02:22:09:46] Commandline is: -installupdatecheck

[2015-01-02:22:09:46] Installed runtime (15.0.0.356) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-02:22:09:46] Performing pingback request

[2015-01-02:22:09:47] Pingback request completed with HTTP status 200

[2015-01-02:22:09:47] Starting runtime background update check

[2015-01-02:22:09:47] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/15.0.0.356/update

[2015-01-02:22:09:47] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/15.0.0.356/update to C:\Users\Bryan\AppData\Roaming\Adobe\AIR\Updater\Background

[2015-01-02:22:09:47] Runtime update not available

[2015-01-02:22:09:47] Unpackaging cancelled

[2015-01-02:22:09:47] Runtime Installer end with exit code 0

[2015-01-02:22:10:11] Application Installer begin with version 15.0.0.356 on Windows 7 x86

[2015-01-02:22:10:11] Commandline is: D:\PTExam2014.air

[2015-01-02:22:10:11] Installed runtime (15.0.0.356) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-02:22:10:12] Unpackaging file:///D:/PTExam2014.air to C:\Users\Bryan\AppData\Local\Temp\fla1D02.tmp

[2015-01-02:22:10:12] Application signature verified

[2015-01-02:22:10:12] Unpackaging/validation complete

[2015-01-02:22:10:12] No app located for appID 'TherapyEdsNPTEReviewandStudyGuideCD2014' and pubID ''

[2015-01-02:22:10:18] Converting unpackaged application to a native installation package in C:\Users\Bryan\AppData\Local\Temp\fla3553.tmp

[2015-01-02:22:10:18] Native installation package creation failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: EndUpdateResource: Windows Error #5" errorID=0]

[2015-01-02:22:10:21] Application Installer end with exit code 7

[2015-01-03:09:45:28] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86

[2015-01-03:09:45:28] Commandline is: -arp:uninstall

[2015-01-03:09:45:28] Installed runtime (15.0.0.356) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-03:09:45:34] Relaunching with elevation

[2015-01-03:09:45:34] Launching subprocess with commandline c:\program files (x86)\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu

[2015-01-03:09:45:34] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86

[2015-01-03:09:45:34] Commandline is: -stdio \\.\pipe\AIR_4312_0 -eu

[2015-01-03:09:45:34] Installed runtime (15.0.0.356) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-03:09:45:34] Starting runtime uninstall. Uninstalling runtime version 15.0.0.356

[2015-01-03:09:45:34] Reinstalling c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\setup.msi

[2015-01-03:09:45:40] Uninstalling product with GUID {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}

[2015-01-03:09:45:43] Runtime Installer end with exit code 0

[2015-01-03:09:45:43] Elevated install completed

[2015-01-03:09:45:43] Runtime Installer end with exit code 0

[2015-01-03:09:58:24] Runtime Installer begin with version 14.0.0.178 on Windows 7 x86

[2015-01-03:09:58:24] Commandline is:

[2015-01-03:09:58:24] No installed runtime detected

[2015-01-03:09:58:27] Relaunching with elevation

[2015-01-03:09:58:27] Launching subprocess with commandline c:\users\bryan\appdata\local\temp\aird2a9.tmp\adobe air installer.exe -ei

[2015-01-03:09:58:30] Runtime Installer begin with version 14.0.0.178 on Windows 7 x86

[2015-01-03:09:58:30] Commandline is: -stdio \\.\pipe\AIR_4024_0 -ei

[2015-01-03:09:58:30] No installed runtime detected

[2015-01-03:09:58:30] Starting silent runtime install. Installing runtime version 14.0.0.178

[2015-01-03:09:58:30] Installing msi at c:\users\bryan\appdata\local\temp\aird2a9.tmp\setup.msi with guid {77D28FF5-242F-488A-8215-937D6A4D69E0}

[2015-01-03:09:58:33] Runtime Installer end with exit code 0

[2015-01-03:09:58:33] Elevated install completed

[2015-01-03:09:58:38] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2015-01-03:09:58:38] Runtime Installer end with exit code 0

[2015-01-03:09:58:38] Runtime Installer begin with version 14.0.0.178 on Windows 7 x86

[2015-01-03:09:58:38] Commandline is: -installupdatecheck

[2015-01-03:09:58:38] Installed runtime (14.0.0.178) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-03:09:58:39] Performing pingback request

[2015-01-03:09:58:39] Pingback request completed with HTTP status 200

[2015-01-03:09:58:39] Starting runtime background update check

[2015-01-03:09:58:39] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/14.0.0.178/update

[2015-01-03:09:58:39] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/14.0.0.178/update to C:\Users\Bryan\AppData\Roaming\Adobe\AIR\Updater\Background

[2015-01-03:09:58:49] Unpackaging complete

[2015-01-03:09:58:50] Download success

[2015-01-03:09:58:50] Runtime updated downloaded

[2015-01-03:09:59:13] User had deferred installing the update

[2015-01-03:09:59:13] Runtime Installer end with exit code 0

[2015-01-03:09:59:15] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86

[2015-01-03:09:59:15] Commandline is:

[2015-01-03:09:59:15] Installed runtime (14.0.0.178) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-03:09:59:15] Found sidecar config file at d:\.airinstall.cfg

[2015-01-03:09:59:15] Read PTExam2014.air from sidecar file.

[2015-01-03:09:59:15] Using d:\PTExam2014.air as input file

[2015-01-03:09:59:16] Invoking Application Installer for combined install

[2015-01-03:09:59:16] Launching subprocess with commandline D:\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime D:\ -withRuntime -url file:///d:/PTExam2014.air

[2015-01-03:09:59:16] Application Installer begin with version 3.0.0.4080 on Windows Vista x86

[2015-01-03:09:59:16] Commandline is: -runtime D:\ -withRuntime -url file:///d:/PTExam2014.air

[2015-01-03:09:59:16] Installed runtime (14.0.0.178) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-03:09:59:17] Unpackaging file:///d:/PTExam2014.air to C:\Users\Bryan\AppData\Local\Temp\flaB0A8.tmp

[2015-01-03:09:59:22] Application signature verified

[2015-01-03:09:59:22] Unpackaging/validation complete

[2015-01-03:09:59:22] No app located for appID 'TherapyEdsNPTEReviewandStudyGuideCD2014' and pubID ''

[2015-01-03:09:59:26] Converting unpackaged application to a native installation package in C:\Users\Bryan\AppData\Local\Temp\flaD1EF.tmp

[2015-01-03:09:59:29] Native installation package creation failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: EndUpdateResource: Windows Error #5" errorID=0]

[2015-01-03:15:19:16] Application Installer end with exit code 7

[2015-01-03:15:19:18] Subprocess app installer failed (7)

[2015-01-03:15:19:19] Runtime Installer end with exit code 7

[2015-01-07:07:35:50] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86

[2015-01-07:07:35:50] Commandline is:

[2015-01-07:07:35:50] Installed runtime (14.0.0.178) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-07:07:35:57] Relaunching with elevation

[2015-01-07:07:35:57] Launching subprocess with commandline c:\users\bryan\appdata\local\temp\airb8ec.tmp\adobe air installer.exe -ei

[2015-01-07:07:36:00] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86

[2015-01-07:07:36:00] Commandline is: -stdio \\.\pipe\AIR_3412_0 -ei

[2015-01-07:07:36:00] Installed runtime (14.0.0.178) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-07:07:36:01] Starting silent runtime update. Updating runtime from version 14.0.0.178 to version 15.0.0.356

[2015-01-07:07:36:01] Installing msi at c:\users\bryan\appdata\local\temp\airb8ec.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}

[2015-01-07:07:36:09] Runtime Installer end with exit code 0

[2015-01-07:07:36:09] Elevated install completed

[2015-01-07:07:36:14] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2015-01-07:07:36:14] Runtime Installer end with exit code 0

[2015-01-07:07:36:15] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86

[2015-01-07:07:36:15] Commandline is: -installupdatecheck

[2015-01-07:07:36:15] Installed runtime (15.0.0.356) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2015-01-07:07:36:16] Performing pingback request

[2015-01-07:07:36:18] Pingback request completed with HTTP status 200

[2015-01-07:07:36:18] Starting runtime background update check

[2015-01-07:07:36:18] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/15.0.0.356/update

[2015-01-07:07:36:18] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/15.0.0.356/update to C:\Users\Bryan\AppData\Roaming\Adobe\AIR\Updater\Background

[2015-01-07:07:36:18] Runtime update not available

[2015-01-07:07:36:18] Unpackaging cancelled

[2015-01-07:07:36:18] Runtime Installer end with exit code 0

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 07, 2015 Jan 07, 2015

Copy link to clipboard

Copied

LATEST

Thanks.  Could you try the solution that this user used for a similar error condition?

Re: Air file is damaged

Chris

Ps. If that solution doesn't work, can you right click on the installer file and select "run as administrator" to see if that helps?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines