Welcome to the forum.
That's a bit like walking into a Ford showroom and asking if
Ford make cars that are easy to drive. You expect them to say No?
That said, we are users answering questions here so we don't
HAVE to say Yes.
I think it is very easy to use. I never had any training
other than being shown by my predecessor. If you are reasonably
comfortable with learning new software, you should be OK with
RoboHelp. You do not need to be a programmer.
You might also want to consider what you need from the help
tool you go for. This site will help you in that.
http://hat-matrix.com/
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