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Why has Firefox stopped displaying Webhelp properly?

Community Beginner ,
Jan 15, 2015 Jan 15, 2015

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I am using RoboHelp 11 to create WebHelp. Today I noticed that FireFox (version 35) displays an empty TOC tab and non-functional Index when opened locally. The help works in IE and Chrome. I tested it with the previous versions of the help, as well, to be sure that the issue wasn't with something that I've added to this build. They all react the same way. Has anyone else seen this issue?

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correct answers 1 Correct answer

LEGEND , Jan 15, 2015 Jan 15, 2015

The latest version of Firefox seems to have broken things.

Take a look at the thread below:

Click here to view

Cheers... Rick

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Community Expert ,
Jan 15, 2015 Jan 15, 2015

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Was it working before? Are you completely patched up on RH11?

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LEGEND ,
Jan 15, 2015 Jan 15, 2015

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The latest version of Firefox seems to have broken things.

Take a look at the thread below:

Click here to view

Cheers... Rick

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Community Expert ,
Jan 16, 2015 Jan 16, 2015

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Ah nuts! It’s impacted RH10 output that was working fine before now too :<(

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Community Beginner ,
Jan 16, 2015 Jan 16, 2015

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Thanks for the link, Rick.

Many thanks to William for looking into this issue.

Hopefully, Adobe will issue a patch soon.

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Community Expert ,
Jan 16, 2015 Jan 16, 2015

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Willam’s new fix is working for RH10 generated output too.

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