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Links not launching in Presenter10

Community Beginner ,
Jan 27, 2015 Jan 27, 2015

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Hi - I have added two valid URL's to an Adobe Presenter 10 course and neither one will launch when published using MS IE and Google Chrome. Has anyone else ran into this?  I have never had a problem with this before.  I should add they these links were added as attachments  - using the link option.

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LEGEND ,
Jan 27, 2015 Jan 27, 2015

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Look for a notification about a popup being blocked. Chances are that is what is preventing these links from working.

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Community Beginner ,
Jan 27, 2015 Jan 27, 2015

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No - there are no pop up notifications. It is like the link is dead but the link is valid.

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LEGEND ,
Jan 27, 2015 Jan 27, 2015

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Well other than making sure you leave the http:// on the front of the url, I'm not sure what else to check. Here is a presentation that has two links (Yahoo and Google) in the attachments button. They work for me in IE, FF and Chrome.

Attached link test

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Community Beginner ,
Jan 27, 2015 Jan 27, 2015

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The links are fine - copied them and pasted them directly in the address bar and they launch just fine.  Just not within the published content.  I have done this numerous times in previous versions of Adobe Presenter but it won't work for me within version 10.  I guess this just become functionality that I can't use... thanks anyway

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LEGEND ,
Jan 27, 2015 Jan 27, 2015

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If you could provide a sample with the links in the attachemnts tool, we could have a better idea of what is causing the issue.

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