Cannot authorize my computer: code: E_ADEPT_REQUEST_EXPIRED

[emanueleb59331758]

I'm trying to authorize my computer, with all the correct informations, but it doesn't work. This is the following message

code: E_ADEPT_REQUEST_EXPIRED

Please, could you help me?

Thank you very much

Emanuele

[carolinafon123]

Hi Emanuele,

I came here with a similar issue - though my computer was authorised, I kept getting this error message when trying to open a .acsm file downloaded from the library. I found this thread with some different suggestions - https://forums.adobe.com/message/5977702#5977702

Not sure if your problem is the same, but I actually managed to fix it based on the last comment on that thread. I think the issue was because I had tried to open the file before my computer was authorised. So I authorised my computer, deleted the file and downloaded it again, and made sure Digital Editions was open and authorised before trying to open the file again.

Hope this helps!

Carol

[emanueleb59331758]

I found a solution changin the time zone of my clock